Customer Experience Consultant

1 week ago


Brisbane, Queensland, Australia ClearCompany Full time

Customer Experience Consultant | Mercedes-Benz Brisbane (QLD)Mercedes-Benz Brisbane, part of the largest authorised Mercedes-Benz retail group in Australia, is seeking a dedicated and experienced Customer Experience Consultant to join our team in Brisbane.

In this role, you will play a crucial part in ensuring our exceptional customer service standards are upheld, with each and every customer receiving an incredible experience.

Key ResponsibilitiesEfficiently handle incoming phone calls, directing inquiries as appropriate and ensuring excellent customer service at all timesAssisting and supporting customers in the dealership, ensuring they are attended to and have an exceptional experience,Ensuring relevant areas are kept clean and tidy and presented to an impeccable standardWorking as part of a team to ensure coverage across the buildingEnsure adherence to company policy and maintain confidentiality of sensitive information.

About YouPrevious experience in a professional customer-facing service environment highly preferredExcellent presentation at all timesHighly developed customer service skills, including in person and via phoneAbility to work collaboratively in a team environment.

Ability to work on Saturday's consistentlyWhat's in it for you?Opportunity for career growth and development within a reputable automotive company.

Supportive and collaborative work environment.
Maternity/paternity leave benefits.
A chance to work with a prestigious luxury brand.
About LSH Auto AustraliaAwarded


AFR Boss 2022 Best Places to Work , LSH Auto Australia is the largest authorised Mercedes-Benz retail group in Australia.

Operating in the capital cities of Sydney, Melbourne, and Brisbane, we are part of the world's largest Mercedes-Benz passenger vehicle dealer group with more than 270 premium retail outlets across over 110 cities worldwide.

Only candidates who meet our selection criteria will be contacted. Please, no recruitment agencies.
Join us at Mercedes-Benz Brisbane and be part of an exciting and rewarding journey.

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