Customer Service Officer

1 week ago

Palmerston, Australia Belgravia Health & Leisure Group Pty Ltd Full time

NT, SWELL, Palmerston 0830

  • Are you renowned as a 'people person'?
  • Do you love seeing active people having access to all their local communities have to offer?
  • Do you take safety, wellness and inclusion seriously?

This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions

The Venue

At SWELL underwent some extensive renovations in 2023, and as a result we have some brand new activities such as a high ropes course, warm water pool, learn to swim pool, 50 metre pool and zero depth splash pad as well as works carried out in the health club. It's a very exciting opportunity to join our team and make a difference within the Palmerston community.

The Role

As a Customer Service Officer you will be a suitably experienced sales person who will be responsible for the acquisition of new memberships for Health and Fitness and Learn to Swim.

With a strong sales and customer service background, you will have experience in achieving sales targets and delivering exceptional customer service and you will continue to drive the overall experience of our guests.

Our CSO's key accountabilities include:

  • Achieve set sales targets on a daily basis
  • Provide exceptional guest experience in person and over the phone to existing and prospective members and guests
  • Provide relevant and accurate information and an excellent experience to prospective members by handling enquiries in line with company processes and systems
  • Conduct tours of the centre/facility with the outcome to turn a prospective member to an ongoing subscription
  • Process memberships and data entry in line with company processes and policy
  • To have a current and informed knowledge of all centre services and activities
  • Apply sound cash handling principles and use of Point of Sale (POS) systems
  • To demonstrate behaviours that are consistent with the Belgravia Leisure C.L.E.A.R Values

Essential:

  • Current First Aid (Level 2)
  • Current CPR Certificate
  • National Police Check
  • Working with Children's Check

DON'T HAVE ONE OF THE ABOVE ESSENTIAL QUALIFICATIONS? APPLY FOR THE JOB AND WE WILL PAY FOR YOUR QUALIFICATION SO YOU CAN JOIN OUR AMAZING TEAM AT SWELL

We know times are tough out there at the moment for everyone and having to pay for a qualification isn't easy. So if you're still keen to join our company and become a CSO, Swim Teacher or Lifeguard, we will be happy to pay for your qualification. We run lifeguard, First Aid, CPR and swim teacher courses through our Belgravia Academy. Our qualified trainers and assessors will ensure you are fully trained and qualified to undertake each role.

Click the Apply Now button

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

If you like the sound of us, then jump in and submit your application. We'd love to hear from you Apply now

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

Belgravia Leisure is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at .

  • Customer Service Officer

    1 week ago

    Palmerston, Australia Belgravia Leisure Full time

    The Role As a Customer Service Officer you will be a suitably experienced sales person who will be responsible for the acquisition of new memberships for Health and Fitness and Learn to Swim. With a strong sales and customer service background, you will have experience in achieving sales targets and delivering exceptional customer service and you will...

  • Customer Service Officer

    3 days ago

    Palmerston, Australia Belgravia Leisure Full time

    The Role As a  Customer Service Officer  you will be a suitably experienced sales person who will be responsible for the acquisition of new memberships for Health and Fitness and Learn to Swim.  With a strong sales and customer service background, you will have experience in achieving sales targets and delivering exceptional customer service and...

  • Customer Service Officer

    2 weeks ago

    Palmerston, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    NT, SWELL, Palmerston 0830Are you renowned as a ‘people person’?Do you love seeing active people having access to all their local communities have to offer?Do you take safety, wellness and inclusion seriously?This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive...

  • Events Officer

    1 week ago

    Palmerston, Australia City of Palmerstown Full time

    Do you have a passion for delivering exciting events?Six weeks annual leave and other generous employee benefits About us Our council presents an exciting opportunity for people seeking a dynamic, progressive and fast-paced organisation. We have developed a positive workplace culture where collaboration and personal development are core components. Ours...

  • Maintenance Services Officer

    5 days ago

    Palmerston City, Australia Australian Government Department of Defence Full time

    The Role As the Maintenance Services Officer you will undertake a range of duties relating to Joint Logistics Unit (North) Fleet Maintenance. Working in accordance with established priorities, principles, methodology and work practices you will be required to provide administrative support to Military, Civilian and Industry Partner maintenance staff,...

  • Asset Management Projects Officer

    2 days ago

    Palmerston, Australia Randstad Australia Full time

    Asset Management Projects Officer3 month contract at first$53-$55 per hourMust have GIS Experience Our client is looking for an Asset Management Projects Officer to develop and deliver asset management projects across Palmerston by supervising works, preparing documents and reports, and contributing to achieving set organisational targets relative to asset...

  • Full Time Customer Service

    1 month ago

    Palmerston City, Australia Telstra Full time

    Employment TypePermanentClosing Date16 June 2024 11:59pmJob TitleFull Time Customer Service & Sales Consultant PALMERSTONJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Full Time Customer Service

    4 weeks ago

    Palmerston City, Australia Telstra Full time

    Employment TypePermanentClosing Date16 June 2024 11:59pmJob TitleFull Time Customer Service & Sales Consultant PALMERSTONJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Administration

    4 days ago

    Palmerston, Australia Randstad Australia Full time

    Are you looking to further your career in admin? Join us to contribute to the high-quality operations. This role involves general office administration, providing excellent customer service, and supporting both members and internal teams efficiently.About your new role:Undertake administrative duties using MS Office products and D365 relating to recruitment...

  • Administration

    4 days ago

    Palmerston, Australia Randstad Australia Full time

    Are you looking to further your career in admin? Join us to contribute to the high-quality operations. This role involves general office administration, providing excellent customer service, and supporting both members and internal teams efficiently.About your new role:Undertake administrative duties using MS Office products and D365 relating to recruitment...

  • Tree Management Officer

    1 week ago

    Palmerston City, Northern Territory, Australia City of Palmerston Full time

    Modern, dynamic and contemporary working environment Ongoing opportunity - Level 6 ($92, $96, Super) Six weeks annual leave plus a wide range of employee benefits About usCity of Palmerston is the Northern Territory's youngest city and is located 20 kilometres south-east of the Northern Territory's capital Darwin. It has a population of approx. 40,000 and...

  • Open Space Officer

    1 week ago

    Palmerston City, Northern Territory, Australia City of Palmerston Full time

    Modern, dynamic and contemporary working environment Ongoing opportunity-Level 5 ($85, $88, Super) Six weeks annual leave Plus a wide range of employee benefits About usOur council presents an exciting opportunity for people seeking a dynamic, progressive and fast-paced organisation. We have developed a positive workplace culture where collaboration and...

  • Full Time Assistant Manager at Zambrero

    4 weeks ago

    Palmerston, Australia Zambrero Full time

    **Fun, friendly culture**: - **Roll with us and make a difference**: - **Development opportunities - become the next leader in our team** We are on the hunt for great people like you to join our Zam fam at our Casey restaurant! **About Us** We are Zambrero. Australia's largest Mexican franchise offering healthy, fresh food while fighting world hunger. We...

  • Full Time Assistant Manager at Zambrero

    4 weeks ago

    Palmerston, Australia Zambrero Full time

    **Fun, friendly culture**: - **Roll with us and make a difference**: - **Development opportunities - become the next leader in our team** We are on the hunt for great people like you to join our Zam fam at our Casey restaurant! **About Us** We are Zambrero. Australia's largest Mexican franchise offering healthy, fresh food while fighting world hunger. We...

  • Loan Pool Officer

    4 weeks ago

    Palmerston City, Australia Australian Government Department of Defence Full time

    The Role As the Loan Pool Officer you will undertake a range of duties in accordance with established priorities, principles and methodology, and work practices. Provide extensive support to Joint Logistics Unit (North) customers and regional dependencies in the provision of Loan Pool stores and equipment.  Monitor and manage stores and equipment to...

  • Loan Pool Officer

    3 weeks ago

    Palmerston City, Australia Australian Government Department of Defence Full time

    The Role As the Loan Pool Officer you will undertake a range of duties in accordance with established priorities, principles and methodology, and work practices. Provide extensive support to Joint Logistics Unit (North) customers and regional dependencies in the provision of Loan Pool stores and equipment.  Monitor and manage stores and equipment to...

  • Loan Pool Officer

    1 week ago

    Palmerston City, Northern Territory, Australia Australian Government Department of Defence Full time

    The Role As the Loan Pool Officer you will undertake a range of duties in accordance with established priorities, principles and methodology, and work practices. Provide extensive support to Joint Logistics Unit (North) customers and regional dependencies in the provision of Loan Pool stores and equipment. Monitor and manage stores and equipment to...

  • Administrator/ Finance Worker

    3 weeks ago

    Palmerston, Australia Torana Care Australia Full time

    **Job Duties** - Assist the CEO/Managing Director with her job duties - Manage office supplies stock and place orders - Prepare regular reports on expenses and office budgets - Maintain and update company databases - Organize a filing system for important and confidential company documents - Answer queries by employees and participants - Update office...

  • Casual Library Support Officer

    6 days ago

    Palmerston City, Australia City of Palmerston Full time

    Unique opportunity to make a positive impact in the Palmerston community Be part of small and committed team Casual rate ($41.58 - $44.12 per hour) About usOur council presents an exciting opportunity for people seeking a dynamic, progressive and fast-paced organisation. We have developed a positive workplace culture where...

  • Member Service Consultant- Palmerston

    3 days ago

    Palmerston City, Australia People's Choice Full time

    On 1 March 2023, two of Australia's most successful member-owned banking organisations merged, to form Heritage and People's Choice - Australia's leading mutual banking organisation.  We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading...