Customer Service Officer

5 months ago

Palmerston, Australia Belgravia Leisure Full time

The Role

As a  Customer Service Officer  you will be a suitably experienced sales person who will be responsible for the acquisition of new memberships for Health and Fitness and Learn to Swim. 

With a strong sales and customer service background, you will have experience in achieving sales targets and delivering exceptional customer service and you will continue to drive the overall experience of our guests.

Our CSO's key accountabilities include:

Achieve set sales targets on a daily basis Provide exceptional guest experience in person and over the phone to existing and prospective members and guests Provide relevant and accurate information and an excellent experience to prospective members by handling enquiries in line with company processes and systems Conduct tours of the centre/facility with the outcome to turn a prospective member to an ongoing subscription Process memberships and data entry in line with company processes and policy To have a current and informed knowledge of all centre services and activities Apply sound cash handling principles and use of Point of Sale (POS) systems To demonstrate behaviours that are consistent with the Belgravia Leisure Values

Essential:

Current First Aid (Level 2) Current CPR Certificate National Police Check Working with Children's Check

DON'T HAVE ONE OF THE ABOVE ESSENTIAL QUALIFICATIONS? APPLY FOR THE JOB AND WE WILL PAY FOR YOUR QUALIFICATION SO YOU CAN JOIN OUR AMAZING TEAM AT SWELL

We know times are tough out there at the moment for everyone and having to pay for a qualification isn't easy. So if you're still keen to join our company and become a CSO, Swim Teacher or Lifeguard, we will be happy to pay for your qualification. We run lifeguard, First Aid, CPR and swim teacher courses through our Belgravia Academy. Our qualified trainers and assessors will ensure you are fully trained and qualified to undertake each role. 

Click the Apply Now button

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