Current jobs related to National Customer Resolution Officer - Central Coast Council - Veolia Environmental Services

  • National Customer Resolution Specialist

    2 weeks ago

    Central Coast Council, Australia Veolia Australia and New Zealand Full time

    About the OpportunityVeolia Australia and New Zealand is seeking a highly skilled National Customer Resolution Officer to join our team. In this role, you will utilize your exceptional communication, problem-solving skills, and empathy to resolve customer invoice disputes in a timely and satisfactory manner.This is an excellent opportunity for individuals...

  • Customer Service Officer

    2 weeks ago

    North Sydney Council, Australia Pacific National Full time

    About the RolePacific National is seeking a highly skilled and customer-focused Customer Service Officer to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth delivery of our services.Key ResponsibilitiesAct as the primary point of contact for customer inquiries...

  • Customer Service Officer

    2 weeks ago

    North Sydney Council, Australia Pacific National Full time

    About the RolePacific National is seeking a highly skilled and customer-focused Customer Service Officer to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth delivery of our services.Key ResponsibilitiesAct as the primary point of contact for customer inquiries...

  • Customer Complaints Resolution Specialist

    2 weeks ago

    North Sydney Council, Australia CHUBB Full time

    Chubb values diversity and is committed to creating an inclusive, flexible, and equitable workplace. We encourage applications from all segments of our community and strive to provide equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our roles to attract the best talent and accommodate individual needs,...

  • Customer Complaints Resolution Specialist

    2 weeks ago

    North Sydney Council, Australia CHUBB Full time

    Chubb is committed to promoting diversity by creating an inclusive, adaptable, and fair workplace. We welcome applications from all segments of our community and strive to provide equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our roles to attract the best talent and accommodate individual needs,...

  • Case Resolution Admin

    3 months ago

    Sydney Central Business District, Australia HAYS Full time

    A reputable national law firm looking for a Case Resolution Officer to join their team on a permanent basis! **Your new company** Based in the Sydney CBD, a national leading law firm specialising in personal injury claims and matters that affect Australians. They are passionate about driving consistency and operational efficiencies to provide a leading...

  • Customer Service Representative

    1 week ago

    Central Coast Council, Australia Workforce Australia for Individuals Full time

    Workforce Australia for Individuals is seeking a Customer Service Officer to join the Centre Management Team at Erina Fair Shopping Centre. This casual role will involve providing exceptional customer experiences and acting as a key liaison between the Centre Management, the Customer Service Team, and our customers.**Key Responsibilities:*** Provide...

  • Associate, Dispute Resolution

    3 months ago

    Sydney Central Business District, Australia HAYS Full time

    Associate role in Dispute Resolution and Litigation for a large commercial law firm in Sydney **Your new company** Large national commercial law firm with offices across Australia. They provide a full range of legal services to many large public and private companies in Australia and across all levels of government. Their Dispute Resolution and Litigation...

  • Customer Incident and Performance Officer

    6 days ago

    North Sydney Council, Australia Pacific National Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Incident and Performance Officer.As a key member of our team, you will be responsible for providing exceptional customer service, resolving incidents, and contributing to the high performance of our assigned team.Key ResponsibilitiesAct as the first...

  • Complaints Resolution Specialist

    2 weeks ago

    North Sydney Council, Australia CHUBB Full time

    **About Chubb**Chubb is a world leader in insurance, providing commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.**Your Role**We're seeking an experienced Complaints Analyst to join our Complaints & Customer Resolutions (CCR) team in North...

  • Customer Incident and Performance Officer

    1 week ago

    North Sydney Council, Australia Pacific National Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Incident and Performance Officer.Key ResponsibilitiesAct as the primary point of contact for incident reporting and follow up on safety system warnings.Enter relevant data into our safety and transport/labour management systems.Distribute critical...

  • Client Services Officer

    2 weeks ago

    Central Coast Council, Australia HumanKapital Pty Ltd Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Client Services Officer to join our team at HumanKapital Pty Ltd. As a key customer-facing role, you will possess highly developed interpersonal and communication skills to build meaningful and productive client relationships.Main ResponsibilitiesDeliver high-level quality customer service,...

  • Claims Resolution Specialist

    1 week ago

    Sunshine Coast, Australia Youi Full time

    {"title": "Home Claims Officer Role", "description": "Key ResponsibilitiesAs a Home Claims Officer, you will be responsible for managing your own portfolio of claims, ensuring timely and effective resolution for our customers. Your exceptional problem-solving skills and ability to communicate complex information will be essential in delivering a positive...

  • Finance Officer

    2 weeks ago

    Central Coast Council, Australia Central Coast Council Full time

    About the RoleWe are seeking an enthusiastic and experienced individual to join our Financial Operational Team at Central Coast Council.This is a dynamic role that requires high-level experience and skills to assist in coordinating water billing charges. As a Finance Officer, you will be responsible for providing an effective and efficient rates and revenue...

  • Senior First Nations Officer

    2 weeks ago

    Gold Coast, Queensland, Australia City Of Gold Coast Full time

    About the RoleThe Senior First Nations Officer is a senior position within the City's First Nations service stream, reporting to the First Nations Lead. This role is responsible for managing First Nations engagement for City projects and land use planning to incorporate interests and support the City's First Nations Lead in maintaining and improving...

  • Customer Service Liaison Officer

    6 days ago

    City of Parramatta Council, Australia West Recruitment Pty Ltd Full time

    Customer Service Officer - Dispute Resolutions JobWork type: Full TimeJob SummaryWe are seeking an experienced Dispute Liaison Officer to join our team at West Recruitment Pty Ltd. As a key member of our team, you will be responsible for managing disputed customer accounts and providing exceptional customer service.About the RoleAs a Dispute Liaison Officer,...

  • Customer Service Officer

    4 months ago

    Central Coast, Australia Greater Bank Full time

    **About the role** We are seeking dynamic and motivated **Customer Service Officer** in the **Lake Haven Branch**. This is a **part-time permanent** position with the hours of work being **Wednesday, Thursday and Friday, 8:50am to 5:05pm**, with a compulsory 5-Week Induction training at fulltime capacity. Our Customer Service Officer are motivated and...

  • Complaints Resolution Specialist

    2 weeks ago

    North Sydney Council, Australia CHUBB Full time

    **About Chubb**Chubb is a world leader in insurance, providing commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.**Your Role**We're seeking an experienced Complaints Analyst to join our Complaints & Customer Resolutions (CCR) team in North...

  • MR Driver

    2 weeks ago

    Central Coast Council, Australia National Workforce Full time

    Job SummaryWe are seeking a skilled MR Driver to join our team at National Workforce. As a key member of our production and logistics operations, you will be responsible for safely operating a Medium Rigid (MR) vehicle to deliver goods to various locations.Key ResponsibilitiesOperational ExcellenceEnsure safe and efficient delivery of goods to...

  • Warehouse Associate

    2 weeks ago

    Central Coast Council, Australia National Workforce Full time

    Key ResponsibilitiesWe are seeking a highly organized and detail-oriented individual to join our team as a Warehouse Associate. As a key member of our National Workforce team, you will be responsible for accurately picking and packing orders for dispatch.Key Tasks:Picking and packing orders to meet customer requirementsOperating pallet jacks and other...

National Customer Resolution Officer

3 months ago

Central Coast Council, Australia Veolia Environmental Services Full time

Select how often (in days) to receive an alert:

Title: National Customer Resolution Officer

Location:

West Gosford, NSW, AU, 2250

The Opportunity

Veolia is seeking a skilled National Customer Resolution Officer to join the team located in West Gosford. In this role, you'll utilize your superb communication and problem-solving abilities, along with empathy, to efficiently resolve customer invoice disputes. This position is ideal for individuals with a strong customer service background and a knack for smoothing out issues effectively.

What's on offer
  • Flexible working arrangements, including remote work options
  • Chance to work for a leading global firm in environmental sustainability
What you'll be responsible for
  • Handle and investigate customer invoice disputes to reach satisfactory resolutions and ensure customer contentment
  • Analyze issues with customer invoicing, pinpoint root causes, and suggest viable solutions for prompt resolution
  • Engage with customers via phone and email as needed
  • Collaborate with different teams like Sales, Customer Service, Operations, and Finance to settle customer invoicing disputes
What you'll need to be successful
  • Outstanding communication, interpersonal, and customer service skills
  • Precision and attention to detail in a fast-paced environment
  • Professional, proactive, and adaptable approach
  • Strong data entry, keyboard, and numerical skills
  • Efficient time management, capable of working under pressure and meeting deadlines

All our employees enjoy:

  • Parental leave from day one through our Veolia Cares policy
  • Employee share plan
  • Yearly salary evaluation with bonus possibilities
  • Support for personal development and educational pursuits
  • Access to various career growth opportunities, as Veolia prioritizes internal advancement
  • Employee Assistance Program (EAP)
  • Corporate Discounts
  • Fitness Passport benefits
  • Salary sacrificing options such as super contributions and novated leases

We embrace diversity, equity, and inclusion, aiming to provide inclusive and respectful work environments for all. We encourage applications from various backgrounds, including Aboriginal and/or Torres Strait Islander individuals, veterans, persons with disabilities, diverse gender identities, different age groups, and people from all cultural backgrounds.