Current jobs related to Guest Experience Expert - Brisbane, Queensland - Marriott International

  • Guest Experience Specialist

    1 week ago

    Brisbane, Queensland, Australia Marriott Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Guest Experience Expert to join our Front Office team at the Brisbane Marriott Hotel. As a key member of our team, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized support to our valued guests.Key...

  • Guest Experience Host

    1 week ago

    Brisbane, Queensland, Australia Travel + Leisure Co Full time

    We're Putting the World on VacationAt Travel + Leisure Co., our mission is to deliver exceptional experiences for millions of travelers worldwide. As a Guest Experience Host, you'll play a vital role in making this happen.Your Key ResponsibilitiesGreet and register owners and guests, providing personalized service and ensuring a seamless experience.Offer...

  • Guest Experience Ambassador

    2 weeks ago

    Brisbane, Queensland, Australia Marriott Full time

    Job SummaryWe are seeking a skilled and enthusiastic Guest Experience Expert to join our Front Office team at the Brisbane Marriott Hotel. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and enjoyable.Key ResponsibilitiesAssist guests with check-in and...

  • Guest Experience Ambassador

    2 weeks ago

    Brisbane, Queensland, Australia Marriott Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Guest Experience Expert to join our Front Office team at the Brisbane Marriott Hotel. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and enjoyable.Key ResponsibilitiesAssist guests with check-in and...

  • Duty Manager

    6 days ago

    Brisbane, Queensland, Australia Pro-invest Careers Full time

    {"title": "Duty Manager", "description": "Unlock Your Potential as a Duty Manager at Holiday Inn Express BrisbaneAre you a seasoned professional looking to take your career to the next level in a dynamic and fast-paced environment? At Pro-Invest Hotels, we're seeking a talented Duty Manager to join our team at Holiday Inn Express Brisbane.As a Duty Manager,...

  • Guest Experience Ambassador

    2 weeks ago

    Brisbane, Queensland, Australia SOFITEL Full time

    Job DescriptionSofitel Guest Experience AgentJob SummaryWe are seeking a highly skilled and customer-focused Guest Experience Agent to join our team at Sofitel Brisbane Central. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring that every guest has a memorable and enjoyable stay with us.Key...

  • Guest Experience Ambassador

    2 weeks ago

    Brisbane, Queensland, Australia Grupo Mantra Full time

    At Art Series Hotels, we're passionate about delivering exceptional experiences for our guests. As a Guest Experience Agent, you'll play a vital role in ensuring our guests feel welcome and valued throughout their stay.Key Responsibilities:Deliver outstanding service to guests, from check-in to check-out and every interaction in betweenManage front office...

  • Guest Experience Ambassador

    2 weeks ago

    Brisbane, Queensland, Australia Travel + Leisure Co. Full time

    Delivering Exceptional Guest ExperiencesAt Travel + Leisure Co., our mission is to provide unparalleled hospitality services to our valued guests. As a Guest Experience Host, you will play a vital role in ensuring that every guest has a memorable and enjoyable stay at our resort.Key ResponsibilitiesProvide exceptional customer service to guests, responding...

  • Guest Experience Ambassador

    2 weeks ago

    Brisbane, Queensland, Australia Wyndham Destinations Full time

    About UsAt Wyndham Destinations, we're passionate about delivering exceptional experiences for our guests. Our mission is to provide a world-class vacation experience that exceeds our guests' expectations.Job SummaryWe're seeking a highly motivated and customer-focused Guest Experience Host to join our team at Kirra Beach Resort. As a Guest Experience Host,...

  • Guest Experience Ambassador

    2 weeks ago

    Brisbane, Queensland, Australia Grupo Mantra Full time

    At Art Series Hotels, we're passionate about delivering exceptional experiences for our guests. As a Guest Experience Agent, you'll play a vital role in ensuring our guests feel welcome and valued throughout their stay.Key Responsibilities:Deliver outstanding service to guests, from check-in to check-out and every interaction in betweenManage front office...

  • Guest Experience Ambassador

    2 weeks ago

    Brisbane, Queensland, Australia SOFITEL Full time

    Job DescriptionJob Title: Guest Experience AgentJob Summary:We are seeking a highly skilled Guest Experience Agent to join our Club Millesime team at Sofitel Brisbane Central. As a Guest Experience Agent, you will be responsible for providing exceptional customer service and guest engagement to our most loyal and VIP guests.Key Responsibilities:Ensure...

  • Guest Experience Ambassador

    2 weeks ago

    Brisbane, Queensland, Australia SOFITEL Full time

    Job SummaryWe are seeking a highly skilled and experienced Guest Experience Agent to join our team at Sofitel Brisbane Central. As a Guest Experience Agent, you will be responsible for providing exceptional customer service and guest engagement to our most loyal and VIP guests.Key ResponsibilitiesGuest Experience: Ensure the seamless experience of our most...

  • Guest Experience Host

    4 days ago

    Brisbane, Queensland, Australia Wyndham Destinations Full time

    Unlock Your Potential with Wyndham DestinationsAt Wyndham Destinations, we're passionate about delivering exceptional vacation experiences for our members. As a Guest Experience Host, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.About the RoleThis is a dynamic and fast-paced position that requires a high...

  • Guest Experience Ambassador

    2 weeks ago

    Brisbane, Queensland, Australia Travel + Leisure Co. Full time

    Delivering Exceptional Guest ExperiencesAt Travel + Leisure Co., our mission is to provide unparalleled hospitality services to our valued guests. As a Guest Experience Host, you will play a vital role in ensuring that every guest has a memorable and enjoyable stay at our resort.Key ResponsibilitiesProvide exceptional customer service to guests, responding...

  • Guest Experience Ambassador

    5 days ago

    Brisbane, Queensland, Australia SOFITEL Full time

    Job Title: Guest Experience AgentCompany Overview:Sofitel Brisbane Central is a luxurious hotel located in the heart of Brisbane city, offering a unique blend of comfort, style, and exceptional service. As a Guest Experience Agent, you will be part of a dynamic team that strives to deliver unforgettable experiences to our discerning guests.Job Summary:We are...

  • Guest Experience Ambassador

    2 weeks ago

    Brisbane, Queensland, Australia Travel + Leisure Co Full time

    About UsAt Travel + Leisure Co., we're a leading provider of vacation ownership and hospitality services. Our mission is to deliver exceptional experiences for millions of travelers worldwide.Job SummaryWe're seeking a highly motivated and customer-focused Guest Experience Host to join our team at Kirra Beach Resort. As a key member of our front desk...

  • Guest Experience Host

    1 week ago

    Brisbane, Queensland, Australia Travel + Leisure Co. Full time

    {"h2":{"b":"Delivering Exceptional Guest Experiences"},"p":{"text":"At Travel + Leisure Co., we're passionate about putting the world on vacation. As a Guest Experience Host, you'll play a vital role in delivering exceptional guest experiences at our beautiful resort locations. Your primary responsibility will be to provide top-notch customer service,...

  • Front Office Manager

    1 week ago

    Brisbane, Queensland, Australia Accor Hotels Full time

    Job OverviewWe are seeking a highly skilled and experienced Front Office Manager to join our team at Accor Hotels. As a key member of our front desk team, you will be responsible for ensuring the smooth operation of our reception area and providing exceptional customer service to our guests.Key ResponsibilitiesLead the Front Office Team: Supervise and...

  • Guest Experience Host

    5 days ago

    Brisbane, Queensland, Australia Travel + Leisure Co. Full time

    Deliver Exceptional Guest ExperiencesWe're seeking a skilled Guest Experience Host to join our team at Travel + Leisure Co. As a key member of our front desk team, you'll be responsible for providing exceptional service to our guests and owners, ensuring a seamless and enjoyable experience at our beautiful Kirra Beach Resort.Key Responsibilities:Greet and...

  • Guest Experience Host

    1 day ago

    Brisbane, Queensland, Australia Travel + Leisure Co. Full time

    Deliver Exceptional Guest ExperiencesWe're seeking a skilled Guest Experience Host to join our team at Travel + Leisure Co. As a key member of our front desk team, you'll be responsible for providing exceptional service to our guests and owners, ensuring a seamless and enjoyable experience at our beautiful Kirra Beach Resort.Key Responsibilities:Greet and...

Guest Experience Expert

3 months ago

Brisbane, Queensland, Australia Marriott International Full time

As Marriott International'sflagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Guest Service Agent, opportunity awaits.

Position Summary:

Assist guests arriving and departing the hotel through the check in and departure process Handle general enquiries, engage and inspire guests through each guest experience Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings Support your Front Office team with general operational tasks Take guest reservations and perform cash handling & credit card responsibilities Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations and fuel their curiosity Assign rooms according to guest requests and preferences whenever possible Assist with verifying and adjusting billing for guests whilst following up with guest questions and requests, focusing on attention to detail Be the "face of the hotel" - engaging and inspiring guests through each guest interaction from arrival to departure Respond to guest enquiries for special arrangements or services including but not limited to transportation, reservations and dry cleaning Assist the Concierge and Executive Lounge team in general operational tasks whilst supporting other front office associates Ensure all guest's requirements and requests are anticipated and completed in a timely manner Ensure you and the team uphold all company policies and procedures and complete all required tasks in a prompt & thorough manner

About You:

Experience with OPERA property management system or similar Relevant experience in a similar role Working rights in Australia Enthusiastic to escalate your career Self-motivated, driven and energized in a fast-paced environment Armed with smart solutions and a can-do attitude

Our Benefits:

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Marriott Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now