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Guest Experience Host

2 months ago

Brisbane, Queensland, Australia Travel + Leisure Co Full time

We're Putting the World on Vacation

At Travel + Leisure Co., our mission is to deliver exceptional experiences for millions of travelers worldwide. As a Guest Experience Host, you'll play a vital role in making this happen.

Your Key Responsibilities

  • Greet and register owners and guests, providing personalized service and ensuring a seamless experience.
  • Offer expert knowledge on local area attractions and activities, helping guests make the most of their vacation.
  • Manage department-related paperwork and utilize communication equipment to stay connected with colleagues and guests.

What We Offer

  • Professional development opportunities to help you grow and succeed in your career.
  • Discounted hotel stays across our global portfolio, so you can experience the best of what we have to offer.
  • Recognition programs that celebrate your achievements and contributions to our team.

What We're Looking For

  • Previous experience in a similar hotel or customer service role.
  • A genuine passion for delivering exceptional customer service and a love for the local area.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Immaculate presentation and professional grooming standards, with a high level of computer literacy.

Why Travel + Leisure Co.?

We're a value-driven organization that promotes continual growth and development for our people. We're committed to delivering exceptional experiences for our guests and creating a positive impact on our communities. If you're passionate about hospitality and customer service, we'd love to hear from you.