Claims Specialist, Trustee Reviews

2 weeks ago


Melbourne, Victoria, Australia cbus Full time
Determine claim Cbus decisions in line with regulatory requirements & timeframes

  • Ensure our members and beneficiaries feel supported and understood by Cbus
  • Multiple opportunities, both permanent and contract roles available

About Cbus
Created by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds.

For almost four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry.

As an award-winning fund we've been recognised for the benefits provided to our members and our innovative investment approach. All while staying committed to our member first ethos as a proud Industry Fund.

About your role
Being a Claims Specialist at Cbus, isn't an ordinary insurance claims role. This role has the potential to impact our members and members' families lives.

This role has the responsibility to manage and assess claim decisions in line with regulatory requirements and timeframes, all whilst ensuring Members and beneficiaries feel supported, heard, and understood.


Day to day this role will work to review insurer Income Protection (IP), Total and Permanent Disability (TPD), Terminal Illness (TI), and death claim decisions, in line with the insurance policy, ensuring that the decision is a fair and reasonable outcome for our members.

You'll be determining TPD, TI, PI and terminal medical conditions of release, preparing, and presenting declined claims and where required, collating information from beneficiaries to determine distribution of all death benefits.


Belong at Cbus
We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. We believe that, with diversity of perspectives and experiences, you get better teams and outcomes. We're looking for people of all genders, races, nationalities, orientations and of all abilities to join us.

We're keen to hear from you

Applications Close:

COB 28th April 2023, interviews may commence earlier
We have 2 positions available, permanent and fixed term, both full-time, based in Melbourne

All applicants must have working rights in Australia to be considered

  • Agencies, please note: All Cbus vacancies are managed by our internal Talent Acquisition Team. Should external assistance be required we will reach out to our preferred agency partners, Thank you._

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