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Re-Entry Support Officer

3 months ago


Gladstone Central, Queensland, Australia Lives Lived Well Full time

At Lives Lived Well, we've been treating and supporting people whose lives are affected by alcohol and other drugs for over 50 years. We also support people with mental health and gambling concerns and those transitioning from correctional centres. We're growing fast and building a reputation as a trusted, innovative provider, focused on clinical excellence... and we'd love you to be part of it. If you have compassion, the ability to work without judgment and share our belief in recovery, then join us and open up your career in human services.

CREST (Community Re-Entry Services Team) is our corrective services re-entry program in Far North & Central Queensland. The re-entry support officer provides case management support in a range of areas such as access to health services, housing/accommodation applications, employment support, and, but not limited to, drug/alcohol support.

Your opportunity

We currently have an opportunity for a Re-Entry Support Officer to join our service on a part-time basis in Gladstone. We are seeking an engaged and passionate candidate to support clients subject to parole orders, particularly as they transition from custody.

Your responsibilities will include, but are not limited to:

  • Support clients to meet their re-entry goals, focusing on individualised plans.
  • Liaise with, and maintain, stakeholders within the community.
  • Support clients with complex needs by advocating for their needs and providing case management support.
  • Complete daily data entries across Queensland Corrective Services (QCS) and Lives Lived Well (LLW) client management systems.

The hourly rate is $43.18 to $46.47 per hour plus super, depending on your skills, knowledge, and experience.

To succeed in this role, there are essentials you'll need:

  • Qualifications in relevant human services field OR applicable workforce experience.
  • Experience in assessment and case management with vulnerable people from diverse backgrounds.
  • Ability to manage a busy case-load, with excellent time management skills
  • Highly developed consultation, communication, and interpersonal skills, including a high standard of written and oral communication skills.
  • Ability to manage a range of administrative tasks to a high standard, including timely and accurate case-noting, and data entry.
  • Current Drivers Licence.
  • Be eligible for QCS Clearance (criminal history check) and ability to provide conflict of interest documentation where applicable.

Why work for Lives Lived Well?

Well, it's about people, purpose, impact, and growth. You'll love working with talented people who share our values. Our services and treatments are as diverse as the communities we work in. We've grown significantly in the past few years, with no plans of slowing down.

And while you support others, we'll support you with some great benefits, including:

  • An extra five paid leave days per year (pro-rata) to support your wellbeing and work-life balance.
  • Salary packaging to increase your take-home pay
  • Regular 1:1s, case conferencing and debriefings.

Applications close Monday 17 June 2024.

If you have any recruitment queries please contact Natalie Stanton on or email .

Candidates will be contacted throughout the advertising period.

Confirmation of employment will be subject to candidate's possession of a Current Australian Drivers Licence, Working with Children Check and completed Australian Criminal History Check andprovision of COVID-19 vaccination certificate (if required), in line with the LLW vaccination Policy, and Yellow card (if required)

Applicants will be contacted throughout the advertisement period.

Successful applicant will also co-locate from Gladstone Community Corrections on a regular basis.