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Concierge

3 months ago

Brisbane, Queensland, Australia Inchcape Full time

Keystar Autoworld is part of Inchcape Australia who are a leading player in the automotive services sector operating in the distribution, retail and logistics markets and specialise in the Kia, Subaru and Isuzu brands and more.

An opportunity has arisen for a Concierge to join our highly successful Service team at Rothwell.

Your duties and responsibilities will include but are not limited to the following:

  • Greeting guests with genuine warmth, making customers feel comfortable, as well as ensuring the maintenance of the customer lounge area and Service centre front desk.
  • Answering all calls into the service centre and managing the service desk administration
  • Booking in customer's services
  • Ensuring booking schedules maximise efficiency and make sure customers are well informed and up to date on any matters relating to their vehicle

Why join us?

  • Enjoy more time doing that you love with
    additional days off including an annual Wellbeing Leave and annual Volunteering Leave each year.
  • Access to our
    employee benefits program including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa
    , financial services support, companypaid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program.

To be successful, you will need to fulfil the following requirements

  • Previous experience in a concierge/administration role
  • Passionate about customer service
  • Experience in the automotive industry will be highly regarded
  • High level of organisational and planning skills
  • Strong interpersonal and communication skills
  • Proactive and motivated nature