Training and Compliance Officer

2 weeks ago

Ringwood, Victoria, Australia Serco Full time
Permanent full-time opportunity based on-site in Ringwood

  • Opportunity to grow your training and compliance knowledge with a passionate team
  • Monetary allowances available

About the Opportunity


The compliance aspect of the role will require you to participate in an On Call roster as the On Call Manager, providing support to MRSCOs over the phone.

Rostered shifts are Mon-Fri (12am-8am OR 5pm-12am) 3 times per month and one weekend shift (12am-12pm OR 12pm-12am) per month.

The On Call component is done off-site where you'll act, respond, and provide advice in a consistent manner to MRSCOs in line with Serco's Policies and Procedures.


  • Responsibilities:_
  • Developing training collateral and conducting training courses for Camera Operations employees
  • Collaborating with the Learning & Compliance team to create resources for the induction and ongoing training of new camera operations staff
  • Supporting the delivery of compliant camera sessions by conducting audits and mentoring performance of MRSCOs within the region
  • Maintaining and updating documentation including policies, procedures, work instructions, and forms

About you
You're a motivated and resourceful individual with experience delivering training programs.

To be considered for the role, you'll need to hold or be working towards a Certificate IV in Workplace Training and Assessment.


  • You'll also need:_
  • Valid Victorian Driver's License
  • Knowledge or understanding of government road safety initiatives and current Victorian Road Rules
  • Experience in a similar role training small to medium sized groups per course)
  • Ability to adapt teaching techniques in accordance to individual needs
  • This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role._

About us - Serco & proud

Why Join Us

  • You'd be joining a company that delivers essential public services (in partnership with governments) that impact a better future for communities, & those in our care
  • You'll get to have an impact on how we do things: Enjoy being part of a driven team with a collaborative culture that values decisionmakers & action.
  • We invest in you: Accelerate your career through our learning & development opportunities think skills based training, defined career pathways & fantastic internal mobility opportunities across the group
  • Serco's values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day._
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