Client Services Consultant

1 week ago

Ringwood, Victoria, Australia Slater and Gordon Full time
Client Services Consultants

Slater + Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people.

Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time between home and the office. We recognise and reward high performance and have outstanding employee benefits including an extra week of annual leave, 18 weeks paid parental leave, extra-long service leave together with various ongoing learning and professional development opportunities.

For EA based roles: Covered by our Enterprise Agreement, this position will also enjoy access to additional paid service leave, a confirmed 1 July salary increase, an annual wellness reimbursement, career development opportunities, and much more.

We are also pleased to let you know that Slater + Gordon were ranked in the Top 25 Attraction Firms in the annual Lawyers Weekly Legal Firm of Choice Survey for

Acknowledgement of Country

S+G acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all First Nations peoples today.

Diversity + Inclusion

S+G is committed to creating an inclusive workplace that values diversity and ensures equal opportunities for all. S+G is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes. We understand that everyone has different needs. If you require reasonable adjustments throughout the recruitment process please let us know in your application.

What are we looking for?

We have 6 casual opportunities | NO WEEKENDS | Ringwood or Melbourne Location.

Working within our National Client Care team you are the first person that a client meets in their legal journey. That's why it's so important that our team members are great listeners, strong communicators and above all empathetic and caring - ensuring that we create an emotional connection that is beyond the first call.

If you are someone who loves customer service and the opportunity to work in a contact centre environment, then this role could be for you.

What will you bring?

We are looking for candidates who are proactive, love customer service, and are confident on the phone speaking with a potential new client, with the view to make appointments with our legal teams.

No legal experience is necessary. Full training will be provided (3-4 week training component). To be successful you will need to demonstrate:

  • Great customer service skills (through experience working in retail, childcare or hospitality)
  • Tech savvy, and someone that can use multiple computer systems at the one time, whilst recording information when speaking with a client
  • Inbound or Outbound calling experience (highly desirable)
  • An excellent communicator and listener
  • A creative thinker who enjoys problem solving
  • Resilient and comfortable with the pressures of a busy call centre environment
  • Someone who loves a challenge and motivated by individual and team goals
  • Working in a fun, positive team environment
What next?

If you are interested in this opportunity, please apply directly to Slater + Gordon. We prefer to talk with you personally and are not accepting applications from recruitment agencies.

  • Client Services Consultant

    1 week ago

    Ringwood, Victoria, Australia Slater and Gordon Full time

    Client Services ConsultantSlater and Gordon Lawyers are a leading personal injury law firm every member of our team shares our passion for our clients, making their tomorrow start today.Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time between home and the office. We...

  • Client Services Consultant

    1 week ago

    Ringwood, Victoria, Australia Slater and Gordon Full time

    Client Services ConsultantSlater + Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people.Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time between home...

  • Client Services Consultant

    1 week ago

    Ringwood, Victoria, Australia Slater and Gordon Full time

    Client Services ConsultantsSlater + Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people.Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time between home...

  • Client Services Consultant

    1 week ago

    Ringwood, Victoria, Australia Slater and Gordon Lawyers Full time

    Client Services Consultants are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people. Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time between home and the office....

  • Client Services Consultant

    1 week ago

    Ringwood, Victoria, Australia Slater and Gordon Full time

    Client Services Consultants Slater + Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people.Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time between...

  • Technical Sales Consultant

    1 week ago

    Ringwood, Victoria, Australia Tpower Corporation Full time

    Trustpower Solar Australia are seeking a Business-to-Business Technical Sales Consultant to engage with new and existing clients developing business opportunities.The CompanyTrustpower Solar (TP) is headquartered in Melbourne and specialises in distributing renewable energy products including gird-connected and off-grid renewable energy and storage...

  • Rehabilitation Consultant

    1 week ago

    Ringwood, Victoria, Australia APM Full time

    APM Workcare understands that prevention and proactive management of injuries in the workplace is critically important, and we work with employers and their people to minimise the personal and business impact of injuries, illness and disability through prevention, rehabilitation, and training.The roleWe are looking for an Occupational Therapist, Exercise...

  • Membership Consultant

    1 week ago

    Ringwood, Victoria, Australia Genesis Full time

    VIC, Genesis Ringwood - Ringwood 3134 Earn commission for your results- Full time position available:Great career pathway with an entrepreneurial organisationDo you have a history of overachieving? Do you love the thrill of the chase? Do you do whatever it takes to achieve your goals?About Genesis FitnessWith 24 hour access, 7 days a week, our national...

  • New Car Sales Consultant

    1 week ago

    Ringwood, Victoria, Australia Motor Staff Full time

    Ringwood Area LocationStrong Selling, Volume FranchiseOTE to $100k+ Plus Car & SuperRingwood Area LocationStrong Selling, Volume FranchiseOTE to $100k+ Plus Car & SuperOur client is an area landmark, volume franchised new car dealership located in the Ringwood area. They have a vacancy for an experienced New Car Sales Consultant to join their sales...

  • New Car Sales Consultant

    1 week ago

    Ringwood, Victoria, Australia Motor Staff Full time

    Ringwood Area Location Strong Selling, Volume Franchise OTE to $100k+ Plus Car & Super Ringwood Area Location Strong Selling, Volume Franchise OTE to $100k+ Plus Car & Super Our client is an area landmark, volume franchised new car dealership located in the Ringwood area.They have a vacancy for an experienced New Car Sales Consultant to join their sales...

  • Placement Support Consultant

    1 week ago

    Ringwood, Victoria, Australia The Salvation Army Full time

    Number of Positions Available:1Start your career with The Salvation Army today We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. ABOUT US The Salvation Army is a Christian movement and one of...

  • Placement Support Consultant

    1 week ago

    Ringwood, Victoria, Australia The Salvation Army Full time

    Start your career with The Salvation Army todayWe are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.ABOUT USThe Salvation Army is one of Australia's largest and most-loved charities, helping thousands of...

  • Support Worker

    1 week ago

    Ringwood, Victoria, Australia MY SUPPORT SERVICES Full time

    About Us:My Support Services is a leading provider of personalized care and support for individuals living with various mental health conditions. We are dedicated to enhancing the lives of our clients and enabling them to live independently within their communities. Our team of compassionate professionals works collaboratively to provide high-quality care...

  • Retail Practice Manager And/or Sales Consultant

    1 week ago

    Ringwood, Victoria, Australia ProVision Full time

    About UsHarris Blake & Parsons is so much more than just a shop that sells glasses. We are a community-minded optometry practice dedicated to taking care of your vision and eye health in both the long and short term.About the roleYou have had leadership experience within a retail environment. You will have the ability to inspire our team to assist their...

  • Customer Service Officer

    1 week ago

    Ringwood, Victoria, Australia HOBAN Recruitment Full time

    Customer service opportunity not to be missed Join a supportive and collaborative team environment with ongoing up-skilling and development.We are currently seeking experienced Customer Service professionals for opportunities for our client in Ringwood.Whilst working as an enthusiastic and highly motivated Customer Service Officer / Licence Testing Officer...

  • Customer Service

    1 week ago

    Ringwood, Victoria, Australia Australia Wide Office Staffing Full time

    Temp with a view to Perm - $65K Ringwood office location Monday to Friday 9.00am to 5.00pm Immediate startThe company:Established in 2010, a small client base freight and transport solutions company located in the Ringwood area.The role:Working in a small team environment, your duties are varied and include:Data entry of consignment notes etc Maintaining...

  • Youth Support Worker

    1 week ago

    Ringwood, Victoria, Australia Summers Care Services Full time

    We are looking for someone warm, friendly, respectful and willing to learn. Someone who truly cares for the clients, is willing to listen and to help them achieve their full potential. An ability to build strong relationships with clients and other stakeholders. Must be physically capable to engage in outdoor/indoor activities and the ability to connect with...

  • Cleaner

    1 week ago

    Ringwood, Victoria, Australia ASP Facility Services Full time

    ASP Facility Services is a business that prides itself on relationship building and making a real difference to our customer base.We are family-owned and operated, servicing clients in various industries throughout Eastern Melbourne. Specialising in childcare centres and commercial properties.The RoleWe are looking for an individual who has attention to...

  • Trainee Service Advisor

    1 week ago

    Ringwood, Victoria, Australia Autopact Full time

    Introduction:Description:This opportunity is ideal for a customer-focused Trainee Service Advisor who can deliver an exceptional customer experience. This is a fantastic opportunity and a chance to further your career in the motor industry.Responsibilities will include: Provide excellent after sales support to dealership customers in a polite, friendly and...

  • Gardeners

    1 week ago

    Ringwood, Victoria, Australia Raffles Services Group Pty Ltd Full time

    Southern Support Family is focused on delivering home care, home maintenance and allied health services.We also cater for many clients with diverse needs such as the home care package recipients, NDIS participates and those who are culturally & linguistically diverse and those in care facilities.We are currently seeking Gardeners for an immediate start on a...