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Project Support Officer

4 months ago


Brisbane, Queensland, Australia Grittalent Full time

Join as a Project Support Office for a state gov't contract role until March 2025 Provide expert IT support, ensure data accuracy & test reports.

GRIT is partnering with a state government department in search of a Project Support Officer for a contract role until March of 2025.

In this role, you will provide advice and support, managing incidents, updating knowledge, testing reports, and maintaining data accuracy.
Tasks And Responsibilities Overview Provide timely customer support, addressing access issues, troubleshooting, and advising on best practices.
Record, categorise, and prioritise incidents, escalating when necessary, and monitor response times.
Manage assigned tasks, report progress to team and management, and update knowledge base.
Contribute to learning materials and processes, participate in testing activities, and ensure data accuracy and security.
Assist with operational and administrative tasks, maintain stakeholder relationships, and foster a collaborative team environment.
Attend team meetings, support initiatives, and perform additional duties as directed.

Experience And Skills Proficient in using IT skills to solve technical problems, with specific experience in Power BI for data analysis and reporting.

Demonstrates excellent customer service in IT and analytics, ensuring effective communication and relationship management with stakeholders at all levels.
Possesses strong analytical and multitasking abilities, effectively coordinating tasks within deadlines and priorities.
Exhibits self-management and autonomy in tasks, maintaining a proactive and organised approach to work.
Applications close on 27th May For a confidential discussion about this role, get your application in today or call Lory Corvera on or email
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