Global Enablement, Sales Onboarding Trainer

1 week ago

Sydney, New South Wales, Australia Salesforce Full time
Job Category

Sales

Job Details

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM.

Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

If you believe in business as the greatest platform for change and in companies doing well and doing good
- you've come to the right place.

Job Description:

  • The Onboarding Training Analyst is a member of the Global Enablement organization and is a passionate learning professional. This trainer focuses on delivering in person New Hire Onboarding courses to welcome our new hires in the sales organization. This individual works closely with the Global Enablement Onboarding Hub Lead to ensure that new hires have the best onboarding experience and learn the Salesforce Way to be productive in their roles quickly. Their deep background in training delivery allows them to execute each onboarding program seamlessly to ensure they run on time with high energy.

Responsibilities:

  • Monitor all onsite logistics for the event to ensure the rooms are set up with the right equipment working closely with our Real Estate Business Partners and Global Logistics Team
  • Train our new hire sellers on how to do their job so they are ready to leverage the Customer 360 Methodology to engage with customers and deliver value and to sell and exceed their performance goals
  • Lead engaging training exercises to test our employees knowledge of topics
  • Ensure our new hires are clear on key onboarding milestones ranging from prework, class times, homework and certification requirements
  • Execute each bootcamp with solid program management skills, knowing what to prioritize and why, knowing who to keep informed, why, and how often, and knowing when to escalate.
  • Drive slack engagement within each cohort for engagement and support
  • Aggregate all participant scores inclusive of attendance to share with leader
  • Preferred Qualifications and Skills:
  • 4+ years of relevant experience, including corporate learning experience and event management, in a midto largesized organization.
  • Office-Based: Committed to be in the office 4 to 5 days a week based on job role/function to deliver in person training
  • Good interpersonal and communication skills; who can best support our new hires

Leadership Qualities:

  • PASSION: Passionate about Customer Success
  • BEGINNERS MIND: Always learning; approaches each interaction with open mind; great listener and hands on
  • LEADERSHIP: Self aware and strategic thinker; proficient at building strong relationships and managing personnel
  • COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
  • STORYTELLER: Confidently and effectively facilitates and presents; ably defends point of view; keeps audiences engaged and delivers a clear and memorable message
  • TEAM PLAYER: Proficient at collaboration and working with members of a team
  • URGENCY: Ability to move fast and drive business value and results
  • OHANA: Embodies Aloha culture; a team player that everyone enjoys working with and has a generous heart
  • TRUST: Trusts the company's core values; shows integrity, transparency, and reliability
  • ADAPTABLE: Excels in high levels of uncertainty and change
  • COMMUNITY CHAMPION: Leads internal initiatives; actively contributes to the Field and Community knowledge and resource base
Accommodations

Posting Statement

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We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Learn more about Equality at Salesforce and explore our benefits.

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