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Sales Field Enablement Manager

3 months ago

Sydney, New South Wales, Australia Datadog Full time
#LI-SL1


Datadog is looking for a strategically focused Sales Enablement Senior Product Curriculum Manager to build, deploy, and manage an enablement program that ensures our Sales and Customer Success teams have the tools and skills to sell our ever-evolving products.

In this role, you will partner with key marketing, product and sales stakeholders to build an end-to-end enablement curriculum and create best-in-class programs for Datadog GTM teams.

This role reports to the Director of Sales Enablement Curriculum and Strategy.

  • At Datadog, we place value in our office culture the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a worklife harmony that best fits them._

What You'll Do:

  • Design and manage the global product enablement strategy to ensure all Sales and Customer Success teams have the product selling skills, knowledge and resources they need to be successful in their roles at every stage of their tenure
  • Own stakeholder relationships and collaborate crossfunctionally with key business partners globally (Product Marketing, Product Management, Sales and CS leadership) to define requirements, KPIs, and delivery timelines
  • Design, build and implement differentiated learner journeys for Sales Development, Commercial and Enterprise, and Customer Success teams as it relates to our various products, the economic and observability landscape and Sales and Customer Success business strategy
  • Lead crossfunctional working groups with Product Marketing and other stakeholders to design product onboarding, everboarding, ondemand resources, and manager development programs aligned to our sales methodology
  • Build and manage ongoing training and certification programs (demo training, advanced product certification, specialized product tracks, etc.) for various teams. Establish the cadence/need for recertification
  • Design virtual, inperson, ondemand and ad hoc learning experiences and resources to support a dynamic and blended approach to product selling
  • Ensure all product enablement content is delivered effectively, efficiently and meets the needs of Sales and Customer Success participants
  • Partner with Product Marketing to design and operationalize scalable ways to introduce new product updates, launches and coaching Sales and CS teams on how to position and sell key products. Manage operations to ensure systems are leveraged and have an impact.
  • Design, track, measure, and innovate efficiency and efficacy of training, tools and processes for product enablement programs. Drive recommendations for ongoing improvements across stakeholders.
  • Uplevel the Sales Enablement team around product ongoing and support the delivery of product trainings when needed

Who Are You:

- +6 years in revenue enablement, product marketing, learning and development, sales, go-to-market (bonus points for a combination)

  • Experience with Sales methodologies, processes, and enablement best practices such as customer journey, curriculum creation, competencybased program design, program evaluation
  • Demonstrated project management experience creating alignment with crossfunctional teams and delivering quality product on short timeframes
  • High ownership: You won't be satisfied until every GTM function achieves their potential
  • Experience developing dynamic and engaging trainings for various audiences
  • Appetite for the technical: You'll jump right and learn how our products work
  • Outstanding verbal and written communicator: You make the complex simple
  • Team oriented and empathetic: You can work with leaders, analysts, engineers, reps, marketing, your own team, whomever
  • Scrappy and entrepreneurial: You enjoy building and iterating, and don't mind getting messy
  • BA / BS required

Bonus Points:

  • Product marketing experience
  • Experience at a high growth SoftwareasaService or technology company
  • Experience in a Sales role or Commercial or Sales Development Enablement
  • Knowledge of DevOps or cloud technologies
  • Experience enabling salespeople particularly with a structured methodology
  • Experience building scalable programs at our scale or greater
  • Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply._

Benefits and Growth:

  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • Intradepartmental mentor and buddy program for inhouse networking
  • An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
  • Access to Inclusion Talks, our internal panel discussions
  • Free, global mental health benefits for employees and dependents age 6+
  • Competitive global benefits
  • Benefits and