Account Manager

1 week ago


North Sydney Council, Australia Nine Full time

Job Description

The Account Manager plays a crucial role in boosting sales of our publications through various channels like newsagents, retail stores, distributors, and accommodations. Your main responsibilities include nurturing existing relationships and offering top-notch customer support to ensure continuous distribution of Nine publications while also exploring new business opportunities.

On a daily basis, you will:

  • Establish and cultivate relationships with key retailers, distributors, and hotels within assigned areas.
  • Investigate and address escalated subscriber/delivery service issues.
  • Conduct meetings with distributor/news-agency purchasers to communicate basic Nine retail and distribution requirements.
  • Monitor product display, branding, and signage in the designated territory.
  • Assist in managing the performance of newsagents and general retailers.
  • Supervise general retailer supplies in assigned territories.
  • Investigate and provide reports on contract performance matters.
  • Act as a contact point for the Circulation team.
  • Collaborate with Logistics Contractors to resolve any arising issues.

It is essential to hold a valid Australian Drivers license for this role.

Qualifications

What we're looking for:

  • Self-motivated individual with the ability to work independently.
  • Prior experience in account management, customer service, or sales.
  • Sound knowledge of the newsagent and distribution network.
  • Effective communication and interpersonal abilities.
  • Strong presentation and negotiation skills.
  • Customer-centric mindset.
  • Excellent planning and prioritization capabilities.
  • Valid drivers license.
  • CRM experience (salesforce) is a plus but not mandatory.

Additional Information

Our Dedication to Diversity and Inclusion:

At Nine, we are devoted to nurturing a workforce that values diversity and inclusion at all levels, ensuring fairness in our practices to create a sense of belonging for everyone. Right from the start, you're encouraged to be yourself and will receive full support to excel in your role. If you need any accommodations during the recruitment process for equal participation, please let us know when applying.

We welcome applications from individuals of Aboriginal and Torres Strait Islander descent, individuals with disabilities, and from diverse age groups, nationalities, backgrounds, and cultures.

Disclaimer: We do not entertain unsolicited agency resumes and will not bear any costs associated with them.


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