Technical Communicator
2 weeks ago
Posted Date: 18 Jun 2024- Location: Guildford, WA, AU
WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia.
We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.
Reporting to the Technical Services Manager the
Technical Communicator is responsible for providing technical support by assisting with troubleshooting complex machine faults and providing repair advice.
On a daily basis, you will be engaging with various stakeholders including customers, management, our product support and engineering teams and the service department with the main objective of restoring product functionality with a quick turnaround time.
No single day will be the same as a Technical Communicator, you will enjoy a wide variety of work that offers diverse challenges to resolve unique situations, resulting in a high level of job satisfaction.
Location:
South Guildford
Roster: 5/2 8.5HRS Monday to Friday (Full-Time, Permanent)
To be successful the following is required:
- Trade qualified as a Mechanic, Heavy-Duty Equipment Mechanic or Automotive Electrical Technician
- Proven understanding of the importance of safe working practices
- Technical and product knowledge of Caterpillar equipment and operating systems will be an advantage.
- 5 years of posttrade experience with proven ability to read electrical and hydraulic schematics.
- Excellent verbal and written communication skills with the ability to clearly articulate technical knowledge
- Exceptional diagnostic and problemsolving skills
- High attention to detail with the ability to identify continuous improvement.
- Intermediate computer literacy skills (including Microsoft Office)
- Ability to develop and mentor a workforce through transfer of knowledge.
- Ability to work successfully within a team and autonomously.
- Flexibility and willingness to travel to site at short notice to attend to investigations.
What we offer:
- Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program.
- Job security with a consistent pipeline of work
- Unrivalled training and development via The WesTrac Institute
- Fantastic team environment and inclusive work culture
- Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more.
- Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options.
WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.
-
Technical Writer
2 weeks ago
Guildford Junction, Tasmania, Australia WesTrac Full timePosted Date: 8 Mar 2024- Location: Guildford PDC, WA, AUWesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more...
-
Technical Manager
2 weeks ago
Guildford Junction, Tasmania, Australia WesTrac Full timePosted Date: 15 Mar 2024- Location: Guildford, WA, AUThe Technical Manager is entrusted with spearheading a team of experts dedicated to promptly resolving product issues, thus ensuring the utmost satisfaction of customers and fostering seamless communication between the dealership and Caterpillar.This pivotal role involves not only optimising existing...
-
Principal Mining Engineer
2 weeks ago
Guildford Junction, Tasmania, Australia Perenti Group Full timePrincipal Mining Engineer Are you looking to excel in your career? Barminco have an exciting opportunity for aPrincipal Mining Engineer to join the team. Start here, go anywhere with Barminco. Part of the Perenti Group, Barminco can offer you opportunities to take your career to the next level. Barminco is one of the world's largest hard-rock...
-
Instructional Designer
2 weeks ago
Guildford Junction, Tasmania, Australia WesTrac Full timePosted Date: 2 Apr 2024- Location: Guildford, WA, AUWesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more...
-
Electrical Apprentice
2 weeks ago
Guildford Junction, Tasmania, Australia MPE Custom Switchboards Full timeWe are now hiring 1st Year Apprentice Electricians to join our team based in Guildford NSW 2161.We are seeking staff that are hard-working, dedicated, loyal and who want to make a career in the electrical switchboards industry About You:Interested in electrical work, high competency in mathematical and technical aspects. Willing to learn and attend TAFE 1day...
-
Product Specialist
2 weeks ago
Guildford Junction, Tasmania, Australia WesTrac Full timePosted Date: 7 Mar 2024- Location: Guildford PDC, WA, AUWesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more...
-
2nd, 3rd
2 weeks ago
Guildford Junction, Tasmania, Australia MPES Group Full timeWe are now hiring 2nd, 3rd and 4th Year Apprentices to join our team on various site in Sydney with our office based in Guildford NSW 2161.This is an opportunity to work with commercial and residential building sites all over Western Sydney & Sydney Metro.About You: Interested in electrical work, mathematical and technical aspects Willing to learn TAFE...
-
Trade Assistant
2 weeks ago
Guildford Junction, Tasmania, Australia WesTrac Full timePosted Date: 8 Feb 2024- Location: Guildford, WA, AUWesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more...
-
Senior Tax Advisor
2 weeks ago
Guildford Junction, Tasmania, Australia Michael Page Full timeCollaborative culture, continuous learning, and competitive benefits packageFlexible working, parking on-site, advisory focusAbout Our ClientOur client is a leading company in the equipment solutions sector, known for its exceptional customer service in the mining and construction industries. Committed to diversity and inclusivity, they strive to create a...
-
Mining Business Manager
2 weeks ago
Guildford Junction, Tasmania, Australia WesTrac Full timePosted Date: 10 Nov 2023- Location: Guildford PDC, WA, AUReporting to the General Manager - Mining, the Mining Business Manager is responsible for developing and executing sales strategies for equipment, aftermarket, and technology to meet market and profit goals in a specific customer group. The successful individual will also oversee corporate accounts,...
-
Material Logistics Coordinator
2 weeks ago
Guildford Junction, Tasmania, Australia WesTrac Full timePosted Date: 6 May 2024- Location: Guildford, WA, AUWesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more...
-
Fifo Supervisor
2 weeks ago
Guildford Junction, Tasmania, Australia WesTrac Full timePosted Date: 18 Mar 2024- Location: Guildford, WA, AUWesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more...
-
Standard Jobs Officer
2 weeks ago
Guildford Junction, Tasmania, Australia WesTrac Full timePosted Date: 15 Apr 2024- Location: Guildford PDC, WA, AUWesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of...
-
Machine Shop Supervisor
2 weeks ago
Guildford Junction, Tasmania, Australia WesTrac Full timePosted Date: 6 Feb 2024- Location: Guildford, WA, AUWesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more...
-
Customer Coordinator
2 weeks ago
Guildford Junction, Tasmania, Australia WesTrac Full timePosted Date: 10 Jun 2024- Location: Guildford PDC, WA, AUWesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of...
-
Project Support
2 weeks ago
Guildford Junction, Tasmania, Australia WesTrac Full timePosted Date: 14 Nov 2023- Location: Guildford, WA, AUWesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more...
-
Site Administrator Assistant Coordinator
2 weeks ago
Guildford Junction, Tasmania, Australia Barminco Full timeSite Administrator Assistant Coordinator 11 Dec 2023 Barminco .buttontext1a985a848e39341f a{ border: 1px solid transparent; } .buttontext1a985a848e39341f a:focus{ border: 1px dashed #ac9d72 important; outline: none important; } Start here, go anywhere with Barminco . To support our growth, we are seeking applications for a Site Administrator Assistant...
-
Technical Communicator
2 weeks ago
Guildford, Australia WesTrac Full timePosted Date: 18 Jun 2024- Location: Guildford, WA, AU**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more...
-
Technical Writer
3 days ago
Guildford, Australia WesTrac Full timePosted Date: 8 Mar 2024- Location: Guildford PDC, WA, AU**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of...
-
Technical Manager
3 weeks ago
Guildford, Australia WesTrac Full timePosted Date: 15 Mar 2024- Location: Guildford, WA, AUThe **Technical Manager** is entrusted with spearheading a team of experts dedicated to promptly resolving product issues, thus ensuring the utmost satisfaction of customers and fostering seamless communication between the dealership and Caterpillar. This pivotal role involves not only optimising existing...
-
Technical Writer
3 weeks ago
Guildford, Australia WesTrac Full timePosted Date: 24 Jan 2024- Location: Guildford, WA, AU**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more...
-
Aps 5 - Technical Integrity Supervisor
2 weeks ago
Guildford, Australia Australian Government Department of Defence Full time$78,143 - $83,700 (plus Super) - Guildford - WA **The Role** As the APS 5 Technical Integrity Supervisor you will be providing assurance that Defence assets and inventory at all Joint Logistics Unit (West) sites are compliant with all Defence technical and logistic legislation, policies and procedures. Under limited direction you will undertake complex...
-
Technical Services Admininstrator
3 weeks ago
South Guildford, Australia Swick Mining Services Full timeSwick Mining Services The Company Swick Mining Services is Australia’s largest Underground Diamond Drilling Contractor with the most innovative and reliable rigs in the industry. An opportunity has arisen for a suitably experienced Technical Services Administrator to join our Maintenance team at South Guildford, supporting local and site-based...
-
Technical Services Admininstrator
2 weeks ago
South Guildford, Western Australia Swick Mining Services Full timeSwick Mining ServicesThe CompanySwick Mining Services is Australia's largest Underground Diamond Drilling Contractor with the most innovative and reliable rigs in the industry.An opportunity has arisen for a suitably experienced Technical Services Administrator to join our Maintenance team at South Guildford, supporting local and site-based employees.The...
-
Defence Maintenance Contract
4 weeks ago
South Guildford, Australia Ventia Pty Limited Full time**Defence Maintenance Contract - Technical Supervisor**: - Date: 28 Aug 2023- Location: South Guildford, WA, AU, 6055- Company: Ventia**DEFENCE MAINTENANCE CONTRACT _ TECHNICAL SUPERVISOR** Support a significant maintenance contract to deliver Australian Defence Force Capability Maintenance services provided by Joint Logistics Command play a significant...
-
Workshop & Technical Manager
2 weeks ago
Mount Barker Junction, Australia AME Group Enterprises Pty Ltd Full timeAME Group is an importer & wholesale distributor of specialist equipment & agricultural technology solutions for the viticulture and horticulture industries throughout Australasia. We focus on innovative design, high-quality solutions, and building long-term relationships with our dealers/resellers as well as the end-users in our marketplace. Our team is...
-
Principal Mining Engineer
1 month ago
Guildford, Australia Perenti Group Full timePrincipal Mining Engineer Are you looking to excel in your career? Barminco have an exciting opportunity for aPrincipal Mining Engineer to join the team. Start here, go anywhere with Barminco. Part of the Perenti Group, Barminco can offer you opportunities to take your career to the next level. Barminco is one of the world's largest hard-rock...
-
Principal Mining Engineer
3 weeks ago
Guildford, Australia Perenti Group Full timePrincipal Mining Engineer Are you looking to excel in your career? Barminco have an exciting opportunity for aPrincipal Mining Engineer to join the team. Start here, go anywhere with Barminco. Part of the Perenti Group, Barminco can offer you opportunities to take your career to the next level. Barminco is one of the world's largest hard-rock...
-
Instructional Designer
6 days ago
Guildford, Australia WesTrac Full timePosted Date: 2 Apr 2024- Location: Guildford, WA, AU**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more...
-
Electrical Apprentice
3 weeks ago
Guildford, Australia MPE Custom Switchboards Full timeWe are now hiring 1st Year Apprentice Electricians to join our team based in Guildford NSW 2161. We are seeking staff that are hard-working, dedicated, loyal and who want to make a career in the electrical switchboards industry About You: - Interested in electrical work, high competency in mathematical and technical aspects. - Willing to learn and attend...
-
Team Leader Community Aged Care
3 weeks ago
Bondi Junction, Australia JewishCare NSW Full time**Posted**: 16/02/2024 **Closing Date**: 29/03/2024 **Salary**: $50.00 - $51.00 **Job Type**: Permanent - Full Time **Location**: Bondi Junction **Job Category**: Health, Medical & Pharmaceutical JewishCare provides a holistic approach to Community Aged Care, our team supports the social, emotional, physical and cultural needs of our clients. Job...
-
2nd, 3rd
2 weeks ago
Guildford, Australia MPES Group Full timeWe are now hiring 2nd, 3rd and 4th Year Apprentices to join our team on various site in Sydney with our office based in Guildford NSW 2161. This is an opportunity to work with commercial and residential building sites all over Western Sydney & Sydney Metro. About You: - Interested in electrical work, mathematical and technical aspects - Willing to learn -...
-
Product Support Advisor
2 weeks ago
Guildford, Australia WesTrac Full timePosted Date: 23 Feb 2024- Location: Guildford, WA, AU**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more...
-
Product Specialist
4 days ago
Guildford, Australia WesTrac Full timePosted Date: 7 Mar 2024- Location: Guildford PDC, WA, AU**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of...
-
Hse Advisor
3 weeks ago
Guildford, Australia WesTrac Full timePosted Date: 17 Apr 2024- Location: Guildford, WA, AUWe are recruiting for a **HSE Advisor** to service our teams in metro and regional WA. In this role you will support technical, behavioural and leadership coaching and mentoring to front line management in areas of health, safety and environment and deliver training to these employees. Additionally, you...
-
Team Leader Community Aged Care
2 weeks ago
Bondi Junction, New South Wales, Australia JewishCare NSW Full timePosted:16/02/2024Closing Date:29/03/2024Salary:$ $51.00Job Type:Permanent - Full TimeLocation:Bondi JunctionJob Category:Health, Medical & PharmaceuticalJewishCare provides a holistic approach to Community Aged Care, our team supports the social, emotional, physical and cultural needs of our clients.Job Description- Contribute to Enabling Older People in the...
-
Stonemason - Guildford West
2 weeks ago
Guildford, Western Australia Lead Group Consultancy Full timeOffering a competitive salary and benefits package. A challenging and rewarding role with opportunities for career advancement. Must have previous years of experience as a StonemasonWe are looking for a skilled Stonemason to join our team. As a Stonemason, you will be responsible for cutting, shaping, and finishing stone surfaces using hand and power tools....