Workshop & Technical Manager

2 weeks ago

Mount Barker Junction, Australia AME Group Enterprises Pty Ltd Full time

AME Group is an importer & wholesale distributor of specialist equipment & agricultural technology solutions for the viticulture and horticulture industries throughout Australasia.

We focus on innovative design, high-quality solutions, and building long-term relationships with our dealers/resellers as well as the end-users in our marketplace. Our team is focused, passionate, informed and dedicated to providing great products, whether our design/build or collaboration with our partners and suppliers.

Based in Monarto South, South Australia we work with a range of dealers and resellers in strategic locations throughout Australia to develop and supply great solutions to save our customers money, make their jobs easier, safer and more efficient through better equipment solutions.

Your New Role

The Workshop & Technical Manager is responsible for leading the operational and resourcing requirements of the AME workshop. The role will actively oversee the team and ensure all matters relating to the mechanical and technical services are achieved and will oversee the technical support & service for subsidiary company Agri Automation.

About us

For almost 50 years, our family-owned business has been supporting Australasian growers with cutting-edge viticulture and horticulture equipment that we design and build ourselves or import from partners overseas.

Based in Monarto South in South Australia, we work closely with dealers and resellers across the country to help make our customers' operations easier, safer, more efficient and more profitable with the best possible equipment.

We're all about great relationships, local care, and reliable machinery. That's why we call ourselves a partner in growth.

About you

You're results-driven, big on customer service, and can think outside the box to solve problems while working with primary producers who produce top-of-class produce for the world and require our market-leading mechanized equipment to ensure they can do what they do best.

These skills, together with your passion and resilient nature, will see you managing our technical team to look after our partners, dealers and customers and internal customers across Australia

  • Contributing to and implementing our workshop and production plans
  • Getting to know our product range and support inside out – so you can wow our dealers and end customers with spectacular service and support
  • Leading the development of
  • Turning frowns upside down with active outreach and communication
  • Spotting opportunities to support our customers better
  • Managing warranty claims & recovery

To do all that, you'll need:

  • Strong workshop management, leadership skills, and experience.
  • Excellent technical skills and understanding of mechanical & hydraulics
  • Knowledge of CAD systems is highly regarded
  • Motivation and experience in achieving business and financial objectives.
  • The skill and passion to effectively lead a team.
  • Experience working with hydraulics & agricultural equipment is highly regarded.
  • Awesome communication, negotiation and relationship-building skills
  • A sharp mind to get to grips with new technology products and to work with our team to develop and support new technologies for our industry
  • Impressive problem-solving skills, a can-do attitude and flexible approach
  • A driver's licence and the freedom to travel

Bonus points if you have experience with viticulture or horticulture equipment. But for us, it's also about the person who can bring passion, energy, and enthusiasm to our solid team.

  • Flexible work options
  • Work phone and computer
  • Awesome team culture

How to apply

Just click that Apply Now button and send us your CV with a brief cover letter that ticks off all the things we're looking for above.

As we're a busy bunch, we can only contact shortlisted candidates. If you don't hear from us, we'd like to thank you for taking the time to apply and wish you well in your job hunt.

Your application will include the following questions:

Do you have customer service experience?

Which of the following statements best describes your right to work in Australia?

How many years' experience do you have as a Workshop Manager?

Have you worked in a role which requires fault finding experience?

What's your expected annual base salary?

How much notice are you required to give your current employer?

How many years' experience do you have as a diesel mechanic?

Have you completed a qualification in mechanical engineering?

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