Compliance Coordinator

1 week ago

Melbourne, Victoria, Australia Turner & Townsend Full time

Company Description
At Turner & Townsend we're passionate about making the difference.

That means delivering better outcomes for our clients, helping our people to realise their potential, and doing our part to create a prosperous society.


We are an independent professional services company specialising in programme management, project management, cost management and consulting across the property, infrastructure and natural resources sectors.


Every day we help our major global clients deliver ambitious and highly technical projects in over 120 offices and 50 countries worldwide.

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.


Maintain 'gold standard' compliance levels including managing compliance information systems (T2, D365, Advance, SharePoint, MS Team and other platforms as required), auditing/spot checks, producing and distributing reports within the specific timeline, ensuring data is current and accurate.


  • Leverage existing platforms to streamline tracking and reporting and look for continuous optimisation.
  • Manage and monitor Risk Management (RM) compliance support Commission Managers with logging new contracts and progressing records through to completion, actively follow up unsigned contracts/overdue mitigations and outstanding records, assist with contract signing and mitigation review.
  • Manage and monitor Client Care compliance support Commission Managers with issuing Client Care requests, actively follow up overdue Client Care requests, set reminders to avoid noncompliance and communicate client feedback to the Management Team.
  • Manage and monitor Project Review Sheet (PRS) compliance support Commission Managers with completing monthly PRS, meet with the Cost Centre Lead to review compliance and enable signoff in MS Teams, actively follow up overdue PRS submissions and set reminders to avoid noncompliance.
  • Manage and monitor PM Safety compliance support Commission Managers with project safety requirements, actively follow up outstanding compliance requirements and maintain a current register of compliance against all active projects in the Commission Management tracker.
  • Manage and monitor internal audit compliance work with Super Sector Leads to identify projects to be audited and maintain the audit schedule, support the internal auditors and Commission Managers to undertake audits and assist with corrective actions.
  • Manage and monitor timesheet compliance actively follow up overdue timesheets ensuring staff have no more than 1 month outstanding.
  • Manage and monitor training/certification compliance actively follow up overdue training on Advance and ensure all staff hold relevant certifications including white card etc.
  • Provide regular reports to the Management Team and Super Sector Leads on PMVIC compliance metrics/trends for Risk Management (RM), Client Care, Project Review Sheets (PRS), PM Safety, internal audits, timesheets, training/certifications and others as required.
  • Identify and monitor compliance risks and assist with rectification/corrective action.
  • Update the Commission Manager tracker with the current status of all compliance items and filter for each Super Sector.
  • Manage the implementation and ongoing tracking of the PMVIC Compliance Games and any other compliancerelated initiatives.
  • Support the ANZ Business Management Systems team with PMVIC internal reporting requests and data cleansing/updating as required.
  • In collaboration with the ANZ Business Management Systems team provide training and support to PMVIC staff across all aspects of compliance.
  • Attend Super Sector and Sector operations/commission management meetings and assist the team with compliance requirements.
  • Coordinate with the Commission Manager on obtaining compliance documentation when securing new work (approvals/contracts/cashflows).
  • Attend Kick Start and PM ConnecTT meetings and provide an update on compliance statistics, improvements/staff call outs and overdue items.
  • Ensure compliance procedures and policies are maintained in line with Turner & Townsend business requirements.
  • Undertake ad hoc tasks to support the risk and compliance function.
  • Act as the main point of contact for all compliancerelated enquiries for the PMVIC team and interface/seek guidance/escalate as required to the ANZ Business Management Systems team.
  • Assist with the rollout of the new Commission Delivery App (CDA) and Champion the team with its adoption, trouble shooting and feedback.
  • Assist with general office administration duties on a per needs basis but no more than one day per week.
  • SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
  • Comply with the requirements of Tu

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