![Veritas Recruitment](https://media.trabajo.org/img/noimg.jpg)
Customer Service. Business to Business
2 weeks ago
- Collaborative team with groeth opportunities
- WFH/hybrid options once training is completed
The Company
Work for this leading US multinational manufacturer that produces a diverse range of essential products and prides itself on its high-quality products and service.
The Position
To exceed internal and external customer expectations within the boundaries of Customer Service, by taking ownership of enquiries through to completion.
- Ensuring high standards of professionalism and customer service
- Taking high volume Inbound phone calls in fastpaced environment
- Problemsolvingng for customers and identifying opportunities to upsell and crosssell in line with KPI's
- Accurate and timely entry of quotes and orders
- Conversion of quotes to orders
- Facetofacece counter sales
- Effective time management of daily work tasks
- Understanding the importance of company process and compliance guidelines, ensuring compliance
- Strong telephone and administrative skills
- Strong attention to detail and organisational skills
- A positive outlook and flexible work attitude with a proactive 'can do" approach
- Strong written/verbal communication skills
- Ability to work in a team environment
- SAP experience will be highly regarded
The Benefits
- Multinational organisation
- Modern offices, onsite parking
- WFH options
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