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Manager Business Products
2 weeks ago
Manager Business Product - Program Delivery, Temporary until 31 October 2024, locations are flexible across NSW with hybrid working
Are you experienced at delivering complex programs?
This is a unique opportunity to help our customers understand their tax obligations by improving the way we utilise data and information and protect revenue for the State.
The program team works directly with the business to deliver strategic initiatives that improve the experience of our customers and our people.
To succeed as a Manager, Business Products, you will be able to think creatively, and have excellent communication and interpersonal skills.? We are looking for a motivated, enthusiastic and flexible team player who can lead initiatives that promote and communicate the value of the Taxes & Grants programs across Revenue and DCS.
To be successful in this role you will demonstrate:?
- Exceptional stakeholder and relationship management skills with a proven ability to work across multiple tasks and a desire to build strong partnerships?
- Experience in defining data requirements across a range of products and mapping impacts to business processes and the customer experience
- Experience engaging with other agencies on the acquisition and use of data and documenting downstream impacts
- Willingness to understand and grow knowledge on the challenges and issues involved with compliance, data management, privacy, security and ethics
- Experience to operate effectively in a complex, sensitive and changing environment
- Strong work ethic with a cando attitude to work to tight deadlines
What we need from you:
An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.
About Revenue NSW
Revenue NSW is the state's principal revenue management agency. We are part of the Department of Customer Service.
Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt.
We are proud of our diverse and regional team and welcome flexible working.We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong.
Salary Grade 11/12, with the base salary for this role starting at $139787 base plus superannuationClosing Date:
Monday, 21st August at (9:59am)
Working at Department of Customer Service
The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture.
We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
Visit our Careers site to find out what it means to work for us.You Belong Here
We are committed to diversity, inclusion, and new ways of working.
We have 8 million+ reasons to care and want our employees to represent the communities that we serve.
You can view our full diversity and inclusion statement here.
For more information, please visit
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