Business Sales Coach

2 weeks ago

Adelaide Region SA, Australia Optus Full time

Business Sales Coach:

Date:21 Jul 2023

Location:
Adelaide, Australia

Company:
Singtel Group

It starts with YES At Optus, we have an ambitious goal to be Australia's most loved everyday brand.**Reporting directly into the Senior Manager Business Sales and Coaching, this role is responsible for driving sales performance improvements via capability in coaching and mentoring across sales channels within Optus Small Business - consisting of Retail and Retail Hybrid Stores and Business Channel Partners within the given portfolio. To be successful you are highly motivated by sales success, passionate about driving immediate change and value the impact that capability and coaching can have on performance, customer NPS and overall profitability of our channels.


We are looking for someone who is a true "coach" or "mentor" that nurtures change not through information delivery but through strong embedment in the way our salespeople work and the conversations they have with our customers.

You will be responsible for ensuring they know how to sell the value of the Optus Business proposition, position how our products can optimally tackle customer struggles/opportunities and actively move opportunities through the pipeline to a successful sale.


Your day in the life of a Business Sales Coach at Optus


You are accountable for delivering the required uplift in performance and you will be actively feeding back findings and insights to continually drive improvement.

As you do this you will build a state-specific plan for each channel/store within your remit. You call upon your in-depth knowledge of the Optus Business Centre space along with the Retail and Hybrid channels.


You will identify where the capability gaps are that are not being addressed by the national roadmap, prioritise capability and coaching for quick wins vs.

longer term builds and develop a clearly articulated plan for each partner/channel.

Apart of your day-to-day duties will require you to hold the channel and state sales teams to account for adopting a high-performance culture.

In collaboration with all the above, one of the most rewarding components of the role is onboarding new sales representatives, retail business specialist and partners across your area.


Your skills to pay the bills

  • A healthy foundation of Training, Coaching and Facilitation experience.
  • Strong sales capability skills with the ability to empower and influence individual and teams.
  • Industry leading critical thinking, enabling you to make connections with real time and relatable examples and scenarios on the fly.
  • You present yourself as key influencer enthusiastic, positive, and upbeat presence. Demonstrating integrity and honesty.

Perks we love at Optus

  • Highly competitive salary and performance incentives.
  • Discounts to Optus products and services, and to over 400 retailers Australiawide.
  • Training, mentoring and development opportunities. Ask us about OptusU.
  • A "connected" day for you to use to connect to something you are passionate about.
  • Hybrid Ways of Working, as we focus on you, our people.
Keen to see what it's really like to work at Optus? Search
#OptusLife on LinkedIn to go behind the scenes
- _We have a COVID-19 Vaccination Policy and require vaccination to enter our workplaces. Please speak to us if you have any questions about meeting this requirement._

#LI-LW1
**We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.

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