Lived Experience

2 weeks ago

Box Hill North, Victoria, Australia Eastern Health Full time
Perm Part Time

Eastern health

Join our amazing lived experience team

Eastern Health

Eastern Health is one of Melbourne's largest public health services.

We provide a range of emergency, surgical, medical and general health care services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and health care needs.

About the role


The Consumer Consultant provides systemic advice in the development, embedding and enhancement of consumer support and participation across Eastern Health Mental Health and Wellbeing Service.

This role requires independent and autonomous work practices and senior lived experience skills which includes input to the review and development of policy, practice guidelines and scope of practice relating to consumer support and engagement.

About you

To be successful in this role you will possess:
Lived experience as a consumer who has accessed public mental health services.

Demonstrated ability to work systemically with internal and external services and staff to benefit consumer's/service users


Understanding strengths-based model of recovery - specifically the Collaborative Recovery Model used at Eastern Health (or willingness to undertake related training).

Strong passion to improve public mental health services

An understanding of the diversity of the cultural and linguistic backgrounds of our community (including Aboriginal and Torres Strait Islander people), and the impact this has on consumers' and carers' experiences of mental ill health and recovery

Excellent written, verbal and interpersonal communication skills

Demonstrated skills in utilisation of appropriate technology

Ability to work flexibly, with a high degree of initiative, ability to work both autonomously and with others.

Highly developed interpersonal experience

A strong commitment to high quality care

The ability to work as part of a diverse team

Excellent communication and organisational skills

Please refer to the attached position description for further details of the role.

Vaccination against infectious disease is a mandatory requirement of this role.

An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here

Diverse and engaging career opportunities

Friendly & supportive team

Flexible working hours

Salary packaging options

Career progression in our teaching hospitals

Next Steps

Please note:


Eastern Health is a child safe organisation, committed to promoting the wellbeing and cultural safety of Aboriginal children, children with disabilities and all children in their diversity.

Eastern Health is committed to creating a diverse and inclusive environment that welcomes and values all people. We recognise that diversity is essential in ensuring Eastern Health provides the best service to its consumers.

For additional resources for Aboriginal and Torres Strait Islander applicants click here: Aboriginal Health | Eastern Health

Values in Action:
Respect for all | Safe always | Partnering in care | Learning and improving every day

Selection Criteria

Essential:
Lived experience as a consumer who has accessed public mental health services.

Demonstrated ability to work systemically with internal and external services and staff to benefit consumer's/service users

Demonstrated understanding of the broad impact of mental illness on consumers their families

Desirable:

ound knowledge of the relevant legislation (including Mental Health Act) and frameworks for recovery oriented practice pertaining to working in mental health and with consumers, carers/families.

Training in Intentional Peer Support Model.

Current Victorian Driver's licence.

Contact Person

KATHERINE DOWSON
Contact Number

Closing Date
19/05/2024

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