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Technology Support Specialist
3 months ago
Contact Name :
Shane Driver
Contact Phone :
Location :
Brisbane
Job Type :
Permanent
Job Salary :
$ $85000 per annum
Our client, a leading national commercial law firm with offices in Melbourne, Sydney, Adelaide, Brisbane, and Perth are seeking a full-time
Responsibilities
Skills
- 2+ years' experience in technology support in a professional services environment
- Solid knowledge of PC hardware and software
- Windows desktops, MS Office 2016 Suite, hardware peripherals (printers and laptops)
- Experience in the use of helpdesk ticketing systems
- Highly organised with excellent time management
- Logging and correct handling of all relevant incident/service requests
- Ability to conduct initial investigation and diagnosis of issues.
- A willingness to learn and be selfmotivated.
- Ability to conduct initial investigation and diagnosis of issues.
- A strong customer service focus / Excellent communicational skill
- Prior experience working within a helpdesk environment.
- Flexibility in working hours.
- For a confidential discussion regarding this role or to explore other career opportunities please contact:
Shane Driver
Ref No:
SD25022