Marketing Executive

2 weeks ago

Surfers Paradise, Queensland, Australia Marriott International, Inc Full time

Job Number

Job Category Sales & Marketing

Location JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

***Responsible for development and creation of all social media channels focusing on the resorts social media objectives. Promote awareness of brand experiences and activities internally and externally. Develop marketing materials and assemble information (e.g. brochures, promotional materials, fact sheets) for promotion. Make updates to property website and outlet websites and monitor external websites for accuracy on a weekly basis.


Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers.

Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.

Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Social Media

  • Monthly Calendar creation planning aligning with brand and positioning strategy for hotel and destination. You will be responsible for telling the stories of the hotel through social media, ensuring that the monthly calendar is robust in telling stories, informing and inspiring guests. You will work with the different departments throughout the property to ensure that the goals of the hotel are being met throughout all owned social media channels including Instagram x 3 (Resort, Citrique Restaurant and Spa by JW), Facebook x 4 (Resort, Citrique, Chapter & Verse, Misono) & LinkedIn.
  • Copywriting, content selection and content planning to tell the story of the hotel whilst creating a cohesive feed
  • Upload monthly content calendar via Marriott approved software, ensuring the entire month's content is uploaded before 20th of each month.
  • Creating and designing daily ad hock social stories that are on brand and informative for reactive sales.
  • Content creation including photography and videography and Instagram reels.
  • Ensure that content is always up to date and relevant, advising when new content is needed.
  • Ensuring that information across all social media channels is up to date and accurate.
  • Creating Facebook events and offers for all Resort events and promotions.
  • Influencer engagement and user generated content engagement with appointed PR agency and departmental communications.
  • Always on social media presence of experiences and activities.
  • Analysis of social media analytics, and reporting monthly with end of month Social Marketing report.
Marketing

  • Coordinates design and printing of promotional collateral as directed by Marketing Manager.
  • Assists with other marketing coordination and administration as required.
  • Arrange internal signage and promotional flyers.
  • Communicating with other departments as needed for operational and promotional updates.
  • Support photoshoots when required by Marketing Manager.
  • Updating Marriott programs and third party directories with Resort offers, promotions and implementations.
  • Assist with coordination of media and PR agency.
  • Development of fortnightly eDM distribution.
  • Supporting other marketing initiatives when required by Marketing Manager.
  • Assist with managing external digital marketing copywriter.
  • Prepares reports and presentations at request.
  • Communicate with other internal departments and external agencies when required by Marketing Manager in their absence.
Policies and Procedures

  • Follow company and department policies and procedures.
  • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
  • Protect the privacy and security of guests and coworkers.
  • Maintain confidentiality of proprietary materials and information.
  • Perform other reasonable job duties as requested by Supervisors
Guest Relations

  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
  • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
  • Address guests' service needs in a professional, positive, and timely manner.
  • Thank guests with genuine appreciation and provide a fond f

  • Marketing Manager

    2 weeks ago

    Surfers Paradise, Queensland, Australia S2M Full time

    Trusted Australian Brand Early Friday Finish 135k packageAre you an experienced Marketing Manager with experience across online and offline channels?Do you have experience working for bricks and mortar and eComm businesses in a marketing lead role?This could be the role you are looking for Managing a team of five, lead marketing activities across offline and...

  • Marketing Coordinator

    2 weeks ago

    Surfers Paradise, Queensland, Australia Corporate Head Office Full time

    Accor Apartments & Realty consists of over 100 properties within the Premium, Midscale and Economy portfolio of Accor. We are seeking an experienced Marketing Coordinator with superior organisational and communication skills to join the dynamic team based on the Gold Coast.This exciting position is responsible for supporting hotel properties within the Accor...

  • Marketing and Sales Administrator

    2 weeks ago

    Surfers Paradise, Queensland, Australia Marriott Vacations Worldwide Full time

    Provide administrative assistance to the Marketing leaders, Holiday Advisor Manager(s), and Quality Assurance Executive. Service includes support for processing paperwork, organizing files, maintaining customer records, documenting advisor contests and incentives, communicating to other departments, coordinating and communicating schedules between marketing...

  • Sales Executive

    2 weeks ago

    Surfers Paradise, Queensland, Australia DreamWorld Full time

    Sales Executive - Groups and Events (Requisition ID: DescriptionTake your professional career to new heights working for a dynamic organisation, driving a variety of sales; no day is the same Thrive in a vibrant team, driving sales in one of the Gold Coast's top event hubs. Lead the charge in crafting memorable experiences atop the nation's tallest...

  • Marketing Executive

    2 weeks ago

    Surfers Paradise, Queensland, Australia Marriott Vacations Worldwide Full time

    This is a part time position which requires being able to work a flexible schedule including AM and PM shifts, weekends and public/bank holidays. The position is to promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott Vacation Club. Recognize opportunities...

  • Marketing Executive

    2 weeks ago

    Surfers Paradise, Queensland, Australia Marriott Vacations Worldwide Full time

    This is a part time position which requires being able to work a flexible schedule including AM and PM shifts, weekends and public/bank holidays. The position is to promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott Vacation Club. Recognize opportunities...

  • Marketing Manager

    2 weeks ago

    Surfers Paradise, Queensland, Australia CFC Full time

    Marketing Manager - AUMarketing Manager - AUDepartment:AdministrationEmployment Type:Permanent - Full TimeLocation:Gold CoastReporting To:David RudduckDescriptionIf you live and breathe marketing, we need to talk. We're looking for a flexible and versatile marketer who will be responsible for the growth of our inbound sales channels.Ultimately, you will help...

  • Executive Lounge Attendant

    2 weeks ago

    Surfers Paradise, Queensland, Australia Pullman Bandung Grand Central Full time

    Company DescriptionAbout Novotel Surfers ParadiseNestled amidst the beautiful Gold Coast beaches and thriving shopping, dining and nightlife of Australia's Gold Coast, just 150 metres from beautiful Surfers Paradise beach, the hotel features 408 well-appointed rooms, an outdoor swimming pool, Restaurant, Blvd Café and bar, #On5, tennis courts, gymnasium and...

  • Cluster Conference and Events Executive

    2 weeks ago

    Surfers Paradise, Queensland, Australia Accor Apartments & Realty Full time

    Mantra on View conveniently located in the heart of Surfers Paradise and a short walk from the light rail here you will find a range of hotel and suite style accommodation with hinterland and ocean views. One of the largest Accor properties on the Gold Coast offering a range of conferencing spaces, NOSH Pan Asian restaurant, bar, pool and spa, Mantra on View...

  • Sales Manager

    2 weeks ago

    Surfers Paradise, Queensland, Australia Marriott International, Inc Full time

    Job Number Job Category Sales & MarketingLocation JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, QUEENSLAND, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementAbout the CompanyMarriott International portfolio of brands includes JW Marriott alongside 29 other Marriott brands. Marriott International is...

  • Hostel Manager

    2 weeks ago

    Surfers Paradise, Queensland, Australia Mumma's Hostel Surfers Paradise Full time

    We are seeking an experienced full time Hostel Manager to run our hostel in Surfers Paradise.Our hostel offers 48 comfortable and relaxed accommodation comprising shared dormitories and private rooms.Small but warmWe would love someone to help our hostel and really treat it like their own home.You will be highly personable and great at building relationships...

  • Avp Architecture

    2 weeks ago

    Surfers Paradise, Queensland, Australia Marriott Vacations Worldwide Full time

    Generic Position SummaryAs a member of the professional staff, contributes a high level of specialized and technical knowledge and skill in a discipline (e.g., Accounting, Finance, Human Resources, Information Resources, Development Management, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives. Generally,...

  • Event Planner

    2 weeks ago

    Surfers Paradise, Queensland, Australia Marriott International, Inc Full time

    Job Number Job Category Sales & MarketingLocation JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, QUEENSLAND, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAbout the CompanyMarriott International portfolio of brands includes JW Marriott alongside 29 other Marriott brands. Marriott...

  • Revenue Analyst

    2 weeks ago

    Surfers Paradise, Queensland, Australia Accor Apartments & Realty Full time

    We are Accor, a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits. Accor's integrated hotel ecosystem is among the most diversified in the sector, consisting of...

  • Assistant Food

    2 weeks ago

    Surfers Paradise, Queensland, Australia AccorHotel Full time

    Company DescriptionNovotel Surfers Paradise features 408 well-appointed rooms, located in the heart of iconic Surfers Paradise and our beautiful beaches.Featuring a variety of dining options including: The Restaurant, Blvd Café and Bar, Pool bar, in-room dining, 6 x conference rooms, off-site catering, pool, spa, tennis court and gym.Novotel Surfers...

  • Beverage Manager

    2 weeks ago

    Surfers Paradise, Queensland, Australia AccorHotel Full time

    Company DescriptionNovotel Surfers Paradise features 408 well-appointed rooms, located in the heart of iconic Surfers Paradise and our beautiful beaches.Featuring a variety of dining options including: The Restaurant, Blvd Café and Bar, Pool bar, in-room dining, 6 x conference rooms, off-site catering, pool, spa, tennis court and gym.Novotel Surfers...

  • Assistant Director of Catering

    2 weeks ago

    Surfers Paradise, Queensland, Australia Marriott International, Inc Full time

    Job Number Job Category Event ManagementLocation JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementAbout the CompanyMarriott International portfolio of brands includes JW Marriott alongside 29 other Marriott brands. Marriott International is...

  • Release Manager

    2 weeks ago

    Surfers Paradise, Queensland, Australia Westpac Group Full time

    Release Manager Job Description:A release manager at Westpac will be responsible to drive all release management activities including release planning, readiness, resource alignment, stakeholder alignment, change management, implementation planning, implementation/deployment co-ordination, communication and closure.Planning Single point of contact for...

  • Quality Assurance Engineer

    2 weeks ago

    Surfers Paradise, Queensland, Australia Westpac Group Full time

    Our Software Engineering HUB is located on Australia's Gold Coast – the premier lifestyle location in Australia – is only a couple of hundred metres from one of the most iconic beaches in Australia and the world, Surfers Paradise. This is an Australian first, mixing lifestyle and engineering as a unique employee value proposition in Australia. Our...

  • Assistant Food

    2 weeks ago

    Surfers Paradise, Queensland, Australia Accor Full time

    Company Description Novotel Surfers Paradise features 408 well-appointed rooms, located in the heart of iconic Surfers Paradise and our beautiful beaches. Featuring a variety of dining options including: The Restaurant, Blvd Café and Bar, Pool bar, in-room dining, 6 x conference rooms, off-site catering, pool, spa, tennis court and gym. Job Description ...