Quality Assurance Engineer

2 weeks ago

Surfers Paradise, Queensland, Australia Westpac Group Full time

Our Software Engineering HUB is located on Australia's Gold Coast – the premier lifestyle location in Australia – is only a couple of hundred metres from one of the most iconic beaches in Australia and the world, Surfers Paradise. This is an Australian first, mixing lifestyle and engineering as a unique employee value proposition in Australia.

Our hypothesis is, if you provide people great work and an excellent environment combined with a lifestyle, engineers are more likely to join, stay and grow.

We are reimaging our digital platforms to deliver the best customer experience in the market, and you could be part of a team that is instrumental in delivery cutting edge technology into the hands of millions of our customers.

The Gold Coast Engineering team is responsible for the technology that is the powerhouse for Consumer and Business Banking Digital Technology.

NOTE – Hybrid role, 2 days in office. Based on Gold Coast or Sydney.

How will I help?

A results-driven Quality Assurance Engineer to analyse, troubleshoot, and optimize and deliver quality digital products for our clients.

Core Responsibilities in the role will include:

  • While primarily responsible for Quality Assurance of the shippable product, with in the capacity candidate is expected to proactively contribute in all agile ceremonies (Sprint planning, Estimation, Daily Stand ups and retrospectives) to ensure that every user story to meet Definition Of Done (DOD).
  • Raise any defects found during test and escalate in accordance with set procedures to ensure resolution of issues within appropriate timeframes to minimise impact on project quality and schedule.
  • Manage test infrastructure and execution of automated tests, and continuously maintain automated test cases
  • Develop and maintain automation test scripts(Selinum/C#, Appium/Kotlin) and automation frameworks to improve desktop, mobile site and native mobile app performance and stability
  • Documentation and knowledge sharing across teams
  • Identify the Automatable and non-automatable Sprint/Release test scope
  • Automation and manual validation\testing of banking apps on iOS and Android apps
  • Functional and non-functional testing of the digital product
  • Develop and maintain test plans, test cases, and test scripts for software applications
  • Execute manual testing and other QA activities on software applications to identify and report bugs and issues
  • Work collaboratively in cross-functional teams to develop a strong understanding of the systems and testing objectives
  • Ability to write clear bug reports quickly and concisely and collaborate with developers to get them fixed

What's in it for me?

You will play an important and significant part in the future of a business that has been around for 200 years. Our vision is to become one of the world's great service companies. So, we will back you in the development of your career, with internal career prospects and flexible working. You will also be backed by a fantastic team of people in a can-do, supportive structure.

What do I need?

  • Industry recognised Testing certifications (e.g. ISQTB Foundation, ASQTB Mobile Testing, etc.)
  • Good exposure to Automation testing
  • Experience in API testing and use of tools like POSTMAN, Charles and BURP
  • Mobile app automation using Appium and TestNG
  • Web app automation using Selenium/Gherkin/Nunit/Cucumber
  • Knowledge in one of the languages – Java/Kotlin/C#
  • Working experience of CI/CD using Bamboo, Jenkins or any equivalent tool
  • Code management tool like Git or any equivalent tool
  • Ability to work with a variety of databases and coding programs, such as, Java, HTML, as well as XML and JSON feeds.
  • Mobile Testing (iOS and Android) knowledge
  • Excellent attention to details
  • Strong understanding of Scrum and Agile frameworks
  • Excellent oral and written communication skills are a MUST.
  • Experience in test management tools such as JIRA, X-Ray
  • Online and Mobile Banking Experience is preferred
  • Proven experience writing test plans, test strategies, test cases, test reporting
  • Self-motivated and ability to work with the business
  • Growth mindset and not afraid of a challenge
  • Excellent communication skills, both written and verbal. Must be able to work effectively with a range of stakeholders and vendor partners, both on and offshore
  • Experience using JIRA and Confluence

What's it like to work there?

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

How do I apply?

Start here. Select the APPLY or APPLY NOW button.

At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email

Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call Option 2.3 or email

#LI-Hybrid

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