Technical Service Professional

2 weeks ago

Sydney, New South Wales, Australia Macquarie Telecom Group Full time
Are you a recent Graduate in Information Technology, Computer Science, Engineering or other STEM related field? Are you looking for a career in network engineering or solution architect?

Then kickstart your career with us at Macquarie Telecom.

About the role.
This is a 2-year Graduate Program in the heart of our business, the Hub.

It is like no other Here you will earn industry recognised certifications and have dedicated mentorship and a personalised career path.

It is a program dedicated to your growth. And the best bit you will receive 6 monthly pay increases


Through working in the Hub, you will be joining an energised like-minded team who are enthusiastically human, and technically literate.

You will work with brands and customers who love and support us, as much as we do them

All about you.

  • You aspire to be a worldclass networking engineer or solutions architect
  • You're an awesome communicator and storyteller
  • You have experience in delivering outstanding customer service
  • You're passionate about technology and want to know how it works
  • You have a drive to collaborate and be creative to solve complex problems
  • You enjoy having fun at work and celebrating successes with an amazing team

The benefits.

  • Opportunities to make a real difference to our customers, our business, and our industry.
  • Fullyfunded industry recognised certifications, with 6 monthly pay increases
  • Handson experience with the latest tech to supercharge your career
  • A team who come together everyday to solve problems, learn and grow, have fun and celebrate our successes
  • Personalised career plan, with regular checkins and coaching
  • Fortnightly, monthly and biannual reward and recognition programs to celebrate your achievements and progress

A typical day.

  • Service inbound calls and delight customers across all areas of our business
  • Learn, handson, our tech and services.
  • Technically troubleshoot, diagnose, and resolve faults.
  • Collaborate with all levels of technical teams to solve problems as quickly as possible.
  • Catch up with your manager to review your performance and development plan.
  • Have fun and celebrate with your teammates.
If this role excites you, please apply.

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