Professional Services Consultant
1 week ago
- We're committed to bringing passion and customer focus to the business._
We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity.
Protection Starts with People. Proofpoint.
The Role
This role is challenged with delivering innovative ideas and solutions that derive measurable results. This is a critical and visible role as it involves support for several of Proofpoint's top accounts.
The Consultant must be confident in working with technical resources, analysts, project sponsors, and executive levels to provide excellent service delivery and communication which includes product deliverables, conducting conference calls/meetings, consulting process reviews/workshops, and briefings.
The position requires the ability to work with non-technical managers and executives to develop technical and business requirements for their company's custom data security program.
This role is open to any locations in Australi
Your day-to-day- Thoroughly scope engagements through assessing the client's operations and business processes, gathering key business and functional requirements, and making recommendations for improvements to optimize Proofpoint technologies.- Provide solutions that allow clients to identify, protect, monitor, and manage their most protected data, and people.- Work with the broader Professional Services, Support, Engineering, and Product teams to address customer concerns and manage escalations.- Work closely with your corresponding sales organization to ensure customer needs are met and customer satisfaction continues to rank high.- Present updates to management identifying risks, challenges, and proposed solutions.
Why Proofpoint
LI-PC- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us_
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