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Customer Experience Consultant
3 months ago
WHO WE ARE?
Scape's main goal is to establish itself as the top-notch living company on Earth (so yeah, we're a pretty traditional bunch). We stand out as a key player in the student accommodation sector in Australia. Currently, we have the capability to offer a place to stay for 17,000 students (and that number keeps growing) and we go beyond just providing a bed and a roof; we aim to offer a distinctive, incredible experience and a secure atmosphere to assist students in maximizing their academic journey.
THE IDEAL CANDIDATE
We are in search of enthusiastic Customer Service Representatives to become part of our awesome team in Sydney. If you thrive in a dynamic role, where each day presents fresh challenges and rewards, then you've hit the jackpot with Scape.
As a Customer Service Representative at Scape, you will be the friendly face representing our company, delivering exceptional service and assistance to our residents and visitors. You must possess exceptional communication and organizational skills, a talent for problem-solving, and a dedication to providing exceptional customer experiences.
PERKS & BENEFITS
At Scape, we are all about spreading the positive vibes. Here are just a few of the fantastic perks of being part of our team:
- Annual flu shots and skin examinations
- Discounts on insurance of up to 10% (Bupa, nib, and NobleOak)
- A month dedicated to your well-being and health (plus a day off to celebrate in any way you choose)
- A passionate and vibrant work environment
- Special leave for your birthday
- Lucrative referral bonuses (up to $5k)
- Access to EAP, Sonder & Duress support
THE FINE PRINT
At Scape, we deeply value and embrace the heritage and contributions of First Nations and Indigenous peoples. Our workplace promotes diversity and aims to build an inclusive setting that recognizes and appreciates your culture, traditions, and viewpoints. Join us in fostering a harmonious and empowered community where everyone's voice is acknowledged and celebrated.
It's an exciting time to be a part of our growing company, which is committed and equipped to make a positive impact on our student residents, partners, and the community at large.
Please bear in mind that we will be reviewing applications and reaching out to candidates continuously. The sooner you express interest in this opportunity, the better.
If you believe you are a good fit for our team, send in your application with your CV and a 1-page cover letter.
No agencies, please.
