Current jobs related to Customer Experience Specialist - Melbourne, Victoria - Damco Spain SL
-
Customer Experience Specialist
4 weeks ago
Melbourne, Victoria, Australia Osborne Richardson Full timeCustomer Experience SpecialistOsborne Richardson is seeking a highly motivated and experienced Customer Experience Specialist to join our team in Melbourne. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Process orders accurately and coordinate inventory...
-
Customer Experience Specialist
3 weeks ago
Melbourne, Victoria, Australia Xero Full timeAbout the RoleThis is a Customer Experience Specialist role with Xero, a leading cloud accounting platform in Australia. As a key member of our Customer Experience Team, you will play a vital role in providing exceptional support to our customers, helping them get the most out of Xero.Key ResponsibilitiesProvide high-quality support to customers through...
-
Customer Experience Specialist
2 months ago
Melbourne, Victoria, Australia Percepta LLC Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Percepta LLC. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key ResponsibilitiesCustomer InteractionProvide timely and effective responses...
-
Customer Experience Specialist
1 month ago
Melbourne, Victoria, Australia Xero Full timeAbout the RoleXero is a leading cloud accounting platform that empowers small businesses and their advisors to grow and thrive. As a Customer Experience Specialist, you will play a key role in delivering exceptional support and guidance to our customers, helping them to get the most out of Xero.Key ResponsibilitiesProvide timely and accurate support to...
-
Customer Experience Specialist
4 weeks ago
Melbourne, Victoria, Australia Osborne Richardson Full timeCustomer Experience SpecialistOsborne Richardson is seeking a highly skilled Customer Experience Specialist to join our team in Melbourne. Our client is a leading private, family-owned company in the grocery industry, selling continental goods across Australia.Key Responsibilities:Process orders accurately, coordinate inventory and logistics, and resolve...
-
Customer Experience Specialist
4 weeks ago
Melbourne, Victoria, Australia Xero Full timeAbout the RoleXero is a leading cloud accounting platform that empowers small businesses and their advisors to grow and thrive. As a Customer Experience Specialist, you will play a key role in delivering exceptional support and guidance to our customers, helping them to get the most out of Xero.Key ResponsibilitiesProvide timely and accurate support to...
-
Customer Experience Specialist
4 weeks ago
Melbourne, Victoria, Australia Xero Full timeAbout the RoleXero is a leading cloud accounting platform that empowers small businesses and their advisors to thrive. As a Customer Experience Specialist, you will play a vital role in delivering exceptional support and guidance to our customers, helping them get the most out of Xero.Key ResponsibilitiesProvide timely and accurate support to customers via...
-
Customer Experience Specialist
2 months ago
Melbourne, Victoria, Australia Roman Health Pharmacy LLC Full timeAbout the RoleXero is a leading cloud-based accounting platform that empowers small businesses and their advisors to thrive. As a Customer Experience Specialist, you will play a vital role in delivering exceptional support and guidance to our customers, helping them get the most out of Xero.Key ResponsibilitiesProvide timely and accurate support to customers...
-
Customer Experience Specialist
4 weeks ago
Melbourne, Victoria, Australia Osborne Richardson Full timeCustomer Experience SpecialistOsborne Richardson is seeking a highly skilled Customer Experience Specialist to join our team in Melbourne. Our client is a leading private, family-owned company in the grocery industry, selling continental goods across Australia.Key Responsibilities:Process orders accurately, coordinate inventory and logistics, and resolve...
-
Customer Experience Specialist
4 weeks ago
Melbourne, Victoria, Australia Xero Full timeAbout the RoleXero is a leading cloud accounting platform that empowers small businesses and their advisors to grow and thrive. As a Customer Experience Specialist, you will play a key role in delivering exceptional support and guidance to our customers, helping them to get the most out of Xero.Key ResponsibilitiesProvide timely and accurate support to...
-
Customer Experience Specialist
4 weeks ago
Melbourne, Victoria, Australia Bare Cremation Full timeAbout Bare CremationBare Cremation is a pioneering technology company revolutionizing the funeral industry by providing an affordable and stress-free funeral service experience.Our mission is to give all Australians access to a simple and inexpensive funeral planning process, making it easier for families to navigate this difficult time.Job Title: Customer...
-
Customer Experience Specialist
3 days ago
Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full timeAbout the RoleWe are seeking a Customer Experience Specialist to deliver exceptional service to our customers, understanding their needs and circumstances to find the right solutions. You will work in a dynamic environment, moving between front-of-house concierge, finding solutions and educating customers, as well as providing consumer lending and other...
-
Customer Experience Specialist
2 weeks ago
Melbourne, Victoria, Australia AGL Full timeTransforming Customer Experiences at AGLWe're seeking a dynamic and data-driven Customer Experience Specialist to join our Customer Experience team at AGL. In this role, you'll play a pivotal part in enhancing the experience for residential and SME customers, analysing customer feedback, and identifying opportunities to drive meaningful changes across AGL's...
-
Customer Experience Specialist
2 weeks ago
Melbourne, Victoria, Australia AGL Full timeTransforming the Energy LandscapeAt AGL, we're redefining the future of energy by harnessing the power of innovation and customer-centricity. As a Customer Specialist, you'll play a pivotal role in shaping this vision by delivering exceptional support and building meaningful relationships with our customers.About the Role:Our Electrification & Innovation...
-
Customer Experience Specialist
3 days ago
Melbourne, Victoria, Australia carsales Full timeAbout usAt carsales, we're passionate about providing a seamless experience for our customers. We're always looking for talented individuals who share our vision and values.Job SummaryWe're seeking a Customer Experience Specialist to join our team. This is an exciting opportunity to work with a dynamic team and make a real impact on our customers' lives.Key...
-
Customer Experience Specialist
2 weeks ago
Melbourne, Victoria, Australia JK Personnel Full timeAbout the Role:We are seeking a skilled Customer Experience Specialist to join our team at JK Personnel. As a Hyper Help Agent, you will play a critical role in delivering exceptional customer experiences through various communication channels.Key Responsibilities:Engage with customers to understand their issues and provide timely resolutionsCollaborate with...
-
Customer Experience Specialist
1 month ago
Melbourne, Victoria, Australia Xero Full timeAbout the RoleXero is a leading cloud accounting platform that helps small businesses and their advisors grow and thrive. As a Customer Experience Specialist, you will play a key role in providing exceptional support and guidance to our customers, helping them to get the most out of Xero.Key ResponsibilitiesProvide timely and accurate responses to customer...
-
Customer Experience Specialist
2 weeks ago
Melbourne, Victoria, Australia Bare Cremation Full timeBare Cremation is a technology company revolutionizing the funeral industry. We're committed to providing exceptional care, support, and guidance to our customers during their time of need.As a Customer Care Specialist, you will be the first point of contact for families looking for guidance and assistance in arranging a funeral. Your role will involve...
-
Customer Experience Specialist
2 weeks ago
Melbourne, Victoria, Australia Bare Cremation Full timeBare Cremation is a technology company revolutionizing the funeral industry by providing exceptional care and support to families in their time of need.We're looking for a dedicated Customer Care Specialist to join our team and help us deliver a truly great customer experience.The ideal candidate will have a passion for helping people, a commitment to...
-
Customer Experience Specialist
2 weeks ago
Melbourne, Victoria, Australia Bare Cremation Full timeBare Cremation is a technology company revolutionizing the funeral industry by providing exceptional care and support to our customers.We're looking for a skilled Customer Experience Specialist to join our team and help us deliver a truly great customer experience.The ideal candidate will have a passion for helping people in their greatest time of need, a...
Customer Experience Specialist
2 months ago
About the Role:
The Customer Experience Consultant is a key position at Damco Spain SL, responsible for delivering exceptional customer experiences and driving business growth. As a Customer Experience Consultant, you will be the primary point of contact for customers, ensuring smooth execution of the end-to-end shipment lifecycle.
Key Responsibilities:
- Customer Management: Build and maintain strong relationships with customers, understanding their needs and expectations.
- Logistics Coordination: Coordinate with internal stakeholders to ensure timely and efficient shipment execution.
- Problem-Solving: Proactively identify and resolve customer issues, providing solutions that meet their needs.
- Business Development: Identify opportunities to cross-sell and upsell logistics and services products to customers.
- Vendor Management: Manage vendor relationships and shipment order consolidation planning.
- Communication: Proactively communicate with customers regarding shipment status and any deviations from the transport plan.
Requirements:
- Industry Knowledge: Knowledge of shipping, supply chain, or logistics industry preferred.
- Communication Skills: Excellent stakeholder management, interpersonal, and communication skills.
- Analytical Skills: Analytical and problem-solving skills, with ability to work under pressure.
- Process Understanding: Good process understanding and digital proficiency.
- Execution Mindset: Strong execution mindset, with ability to prioritize tasks and meet deadlines.
About Damco Spain SL:
Damco Spain SL is a leading logistics and supply chain company, committed to delivering exceptional customer experiences and driving business growth. We offer a dynamic and inclusive work environment, with opportunities for professional development and growth.
