Wholesale Account Coordinator
1 week ago
- Flexible working arrangements up to 3 days WFH and remote considered
International Travel
- L.A, New York and London
The Senior Wholesale Account Coordinator is a senior level team member in the Sales and Marketing Team, who is responsible for account management and sales order coordination of VIP wholesale clients.
They also act as a mid-senior level team member for wholesale and administration processes and proactively optimise processes within the team.
Key Performance Indicators:
Team Leadership in Sales Order Management
- Sales order coordination, ensuring precise processes from receipt to delivery. Aiming for a seamless customer experience
Enhanced Client Relationship Management
- Cultivate and optimise the wholesale client experience, focusing on nurturing longterm relationships and maximising sales potentials
Identifications and pursuit of business opportunities
- Proactively identify and pursue opportunities for repeat and new business with wholesale clients
Comprehensive Product Administration
- Oversee endtoend product and range administration tasks, including data management, linesheet creation and generating planning reports
Key Success Indicators:
- Excellent communication and interpersonal skills
- Proactive, enthusiastic, and customer/clientcentric approach
- Familiarity with Indigo 8, Fineline or similar systems
- Intermediate Excel skills
- Willingness to learn and adapt
- Strong organisational and planning skills
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