Member Contact Specialist

2 weeks ago


Sydney, New South Wales, Australia Profusion Group Full time
  • Join a Reputable Members Owned Bank
  • Remote and Flexible Permanent Position
  • Attractive Remuneration Package + Bonus Incentives

The Role:

Being a Member Contact Specialist means you have a crucial part to play in offering top-notch support for member banking.

Your role involves:

  • Providing member banking support via email, phone, and SMS
  • Making sure all compliance and banking policies are met and followed
  • Resolving or escalating member inquiries or issues as needed
  • Completing tasks within set deadlines

Required Skills & Experience:

  • Proven customer contact experience in a related field like banking, insurance, or superannuation
  • Outstanding communication and relationship-building abilities
  • Team player with a collaborative mindset

Benefits Package:

  • Competitive compensation based on your experience
  • Supportive and friendly team atmosphere
  • Exciting banking perks and bonus incentives

To apply, please use the application link provided or reach out to Kim Nguyen via email. Profusion values diversity and is dedicated to promoting equality.



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