Specialist, Contact Center

1 week ago


Sydney, New South Wales, Australia Mastercard, Inc. Full time
Specialist, Contact Center

Our Purpose


We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.


Job Title
Specialist, Contact Center

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Job ID R-218585

  • Sydney, New South Wales, Australia Mastercard, Inc. Full time

    Associate Specialist, Contact CenterOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses...


  • Sydney, New South Wales, Australia Efinancialcareers Ltd. Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.Our...

  • Contact Center SME

    1 week ago


    Sydney, New South Wales, Australia Zone IT Solutions Full time

    We are seeking a Contact Center Subject Matter Expert (SME). You will be responsible for providing expertise and guidance on contact center technologies, processes, and best practices to our clients.RequirementsPrior experience as a Contact Center SME or similar role Strong knowledge of contact center technologies, including Genesys, Avaya, Cisco, or...


  • Sydney, New South Wales, Australia XPT Software Australia Pty Ltd Full time

    Job DescriptionJob Description:Mandatory SkillsBusiness Analyst with 7+ years experienceUnderstanding of the Contact Center domainExperience in Contact Center nice CxOneResponsibilitiesGather requirements & create Functional Specification DocumentShould liaison with the Senior management & business stakeholdersAbout XPT:• XPT Software Australia PTY Ltd,...


  • Sydney, New South Wales, Australia Equinix Full time

    Data Center Critical Facilities Specialist (Electrical) page is loaded Data Center Critical Facilities Specialist (Electrical) Apply locations Sydney time type Full time posted on Posted 30+ Days Ago job requisition id JR Who are we? Equinix is the world's digital infrastructure company , operating over 2 5 0 data centersacross the globe . Digital leaders...


  • Sydney, New South Wales, Australia Infosys Limited Full time

    Project Manager with Contact Center Domain Experience Process|Project Management|Project Management Company ITL Australia Requisition ID119591 BR About Us: Infosys is a global leader in next-generation digital services and consulting.We enable clients in more than 56 countries to navigate their digital transformation.With over four decades of experience in...


  • Sydney, New South Wales, Australia Infosys Limited Full time

    Project Manager with Contact Center Domain Experience Process|Project Management|Project ManagementCompanyITL AustraliaRequisition ID119591BR About Us: Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in...


  • Sydney, New South Wales, Australia Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...


  • Sydney, New South Wales, Australia Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...


  • Sydney, New South Wales, Australia Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...


  • Sydney, New South Wales, Australia Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...


  • Sydney, New South Wales, Australia Amazon Full time

    Data Center Security Specialist Intern, DC Security Amazon Web Services (AWS) is growing rapidly, and we are looking for an Operational Security Specialist Intern to join our expanding Data Center team.As a Data Center Operational Security Specialist Intern, you will be tasked with driving operational security excellence within our Data Centers.You will...


  • Sydney, New South Wales, Australia Technogym Full time

    Our CompanyEveryday Technogym inspires 35 million people to work out utilizing our innovative physical activity solutions. By promoting the wellness lifestyle of exercise, a balanced diet and a positive mental approach, Technogym has rapidly grown into a success story of over 2,300 employees in 14 Branches, reaching 100 countries. More than 80,000 wellness...


  • Sydney, New South Wales, Australia Equinix Full time

    Data Center Critical Facilities Engineer (Controls) page is loaded Data Center Critical Facilities Engineer (Controls) Apply locations Sydney time type Full time posted on Posted Yesterday job requisition id JR Who are we? Equinix is the world's digital infrastructure company , operating over 2 5 0 data centersacross the globe . Digital leaders harness...


  • Sydney, New South Wales, Australia Technogym Full time

    Technical Call Center SpecialistLocation:Sydney, NSW, AUFunction/Branch:OperationsType of contract:Permanent EmployeeOur CompanyTechnogym inspires55 million daily users to train using ourinnovative & engaging solutions for fitness, sport and health. By promoting thewellness lifestyle of exercise, a balanced diet, and a positive mental approach, Technogym has...


  • Sydney, New South Wales, Australia Amazon Full time

    DESCRIPTIONAmazon Web Services (AWS) is growing rapidly, and we are looking for an Operational Security Specialist Intern to join our expanding Data Center team.As a Data Center Operational Security Specialist Intern, you will be tasked with driving operational security excellence within our Data Centers. You will write reports, create presentations and...


  • Sydney, New South Wales, Australia Profusion Group Full time

    Member Contact Specialist My client is looking for a Member Contact Specialist to join their member owned Bank located in Western Sydney. The ideal person would be someone who lives and breathes customer service, who is a team player and someone wanting to join a collaborative and growing team. Job responsibilities:Proactively engage with members, providing...


  • Sydney, New South Wales, Australia Microsoft Full time

    OverviewAs a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your...

  • Call Center Agent

    2 weeks ago


    Sydney, New South Wales, Australia SGF Global Full time

    We are looking for experienced Call Center Agents with a minimum of 1 year of contact center experience and high school degree and higher.Qualifications and Skills: Strong communication, both written and verbal Great active listening skills Exceptional interpersonal and rapport building skills A patient and empathetic attitude Strong time management and...


  • Sydney, New South Wales, Australia FIRST CONTACT Full time

    Location: Sydney, Macquarie Park - Sydney Salary: AUD 29.4 Per YearWhat is the role?We currently have an opportunity for an energetic and enthusiastic Workplace Specialist (Hospitality, Mail and Loading Dock Services) to join our dynamic team in Macquarie Park.We are seeking a customer experience champion who can help us deliver unscripted, personalised...