Inside Sales Specialist

1 week ago

Melbourne, Victoria, Australia Aspire Software Full time

H&L POS is looking to hire an Inside Sales Specialist - bringing technology to the Australian Hospitality Industry, this role can be based in Victoria or South Australia**
Here is a little window into our company:H&L POS are currently providing a point-of-sale solution to over 2500 clients across Australia. Leading in the pub sector with large accounts such as ALH, Rockpool, AVC, Solotel, and much more. H&L POS is an Aspire Software company has been the leading provider of point-of-sale and inventory management solutions to the hospitality and food and beverage industry for over 30 years and is embarking on a new era of product growth, building a new generation of POS (Point of Sale) and Inventory Management software solutions. The intuitive and customer-centric approach behind our innovative products is why so many venues choose H&L, and why many of our customers are multi-award winners. Our goal is to build on our reputation and be the very best at providing in-house developed software to the growing food & beverage market. While at H&L we're regarded as a leading systems developer, we're first and foremost hospitality people.

What your day will look like:

  • Our inside sales team drives our company to find new customers, retain current customers, and develop innovative solutions for bettering our product and service.
  • As an inside sales representative, you will play a crucial role in establishing relationships and marketing our company's brand in a way that is positive, honest, and professional.
  • The work you do on the phone is directly linked to successful outcomes resulting from customer retention and wordofmouth sales.
  • You would be a great fit for our team if you like to combine superior listening and communication skills with an outgoing personality to build instant rapport and further our business initiative.
  • If you enjoy talking to people and helping people see the value in new products, this is the job for you

Responsibilities:

  • Follow an outlined script and advertise our products via phone to interested consumers in a manner that is professional and honest.
  • Research and understand our product line and be familiar with each product's function and purpose, so you can confidently upsell our customers to compatible products.
  • Maintain an organized workspace and properly file documents, updates, and product information so it is readily accessible for reference and to answer questions.
  • Listen attentively to consumer questions and provide answers that are knowledgeable and insightful to encourage product sale.
  • Showcase the company's strengths and highlight our brand by talking exclusively about the characteristics that make our organization unique.
  • Participate in weekly meetings to discuss benchmarks and personal as well as team goals for the upcoming week.

About you:

  • High school diploma or degree
  • Strong interpersonal communication skills
  • Superior listening skills
  • Ability to maintain an organized and professional workspace
  • Experience in customer service, sales, and/or retention
  • Knowledge of Microsoft Office Suite
  • A "roll up the sleeves" attitude towards problemsolving
  • Bring a proven entrepreneurial spirit and pacesetter traits
  • Experience in working in a Hospitality based role advantageous
  • Comfortable working independently as well as in a team
  • You will be based in South Australia or Victoria where we have significant office environments
  • Legally authorized to work in Australia


We are an Equal Opportunity Employer that does not discriminate on the basis of; disability, race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status or family status.

There is room for career growth, and we want you to feel like part of the team

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