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Customer Service Manager

3 months ago

Perth, Western Australia PASES Aqua Pty Ltd Full time
PASES Aqua Pty Ltd

Perth WA

Customer Service and Management Role - Aquatic Services team

Pat time/Casual/Full time

The Company:

PASES Aqua is an industry leader in Aquatic and Environmental Management services in WA and NSW.

We offer a wide range of aquatic products and services in natural and artificial ecosystems including wetlands, lakes, natural pools, ponds, aquariums, aquaculture & Aquaponics systems backed by the largest aquatic-based service team in WA.

Join a dynamic team and become a key player in shaping the future of the organisation.

We are currently seeking an experienced aquatic technician with positive 'can do' attitude to take on a leadership role in our fast growing role.


We are also open to hire individuals with experience in plumbing, handyman, woodwork and other transferable skills in trade based roles.

The Role:

  • Proven leadership skills and ability to manage client expectations and demands of the team and meet business needs
  • A keen interest and knowledge of fish and aquatic ecosystems (specific knowledge on marine corals and saltwater ecosystems would be valuable)
  • Good knowledge on aquarium and pond designs and filtration systems
  • Drivers License
  • Police clearance (can sort out if not yet available)
  • Fit and able to work in residential and commercial sites
  • Must be able to work unsupervised
  • Good attitude and commitment to clients
  • Good communication skills
  • Reliable, punctual and organised
  • Previous experience in pet shops or fish shops (optional)
  • Qualifications in aquaculture or related fields (optional)


This is a excellent opportunity for a keen fish enthusiast that wants to build a career related to aquatic ecosystems.

There is opportunity for growth in other areas of our business, which deals with revegetation and terrestrial ecosystems.


We are looking for a self-starter who is customer focused, who has a passion for fish and ability to observe the health conditions of aquatic animals an artistic eye for detail and the ability to create and maintain long lasting customer relationships.

Does this sound like you? We want to receive your resume.

Job Types:
Full-time, Part-time, Casual

Work Authorisation:

  • Australia (preferred)

Work Location:
In person