![Cathay Pacific](https://media.trabajo.org/img/noimg.jpg)
Airport Services Officer
2 weeks ago
- Melbourne, Australia
- Cathay Pacific
- Application Deadline
Company Description
As one of the world's top 10 airlines, Cathay Pacific offers a premium flying experience for our passengers.
Role Introduction
Cathay Pacific Airways Australia has a number of Airport Services Officer roles available to join the Melbourne Airport team. This is a 12-month fixed term part-time (20 hours per week).
We are looking for someone who can deliver outstanding customer service to ensure our customers feel special, valued and recognised at all times.
Key Responsibilities
- Achieve absolute operational integrity with zero safety defects and security infringements
- Provide the highest possible quality of services for our customers at any touch point
- Manage and mitigate disruption to provide mínimal negative impact on customer experience
- Keep abreast with the latest product updates
- Support station administration duties as required
- Rigorously execute corporate safety, security and complying with regulatory requirements and established standards
Requirements:
- Good command of written and spoken English
- Preferable to have at least 1 year airline or related industry experience
- Demonstrated ability to work under pressure and independently
- Strong interpersonal skills with a natural service orientated mindset
- Can perform daily operations (multitasking ability) up to company standards (required to pass all training arranged by department)
- Adapts to constant change
- Have flexibility to work various shifts on any day (Monday to Sunday), including morning shifts, afternoon shifts, night shifts, weekends and public holidays.
Benefits:
- Be part of the Cathay Pacific family and join a dynamic team culture working for one of the world's Top 10 Global Airlines.
- Make the most of your leave and take advantage of travel industry discounts including flights, hotels, tours and car hire.
You must have Australian work rights and be in Australia to apply.
All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
Application Deadline:
Sunday, 12 February 2023
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