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Support Analyst

3 months ago

Melbourne City Centre, Victoria, Australia Peoplebank Full time

Location:

  • Melbourne CBD
  • Job Type:
  • Contract
  • Posted:
  • 5 minutes ago Contact:
  • Arriane Mendoza
  • Discipline:
  • General IT
  • Reference:

About the Company
Our Client is an Australian supermarket, retail and consumer services chain, seeking an experienced Support Analyst to join our dynamic and innovative team

About the role


As a Support Analyst, you will be working to support a computer vision enabled software platform as it scales to hundreds of stores.

This includes data analysis, implementation, deployment, and solution monitoring.


Working in an innovation team, you will contribute to a range of project types including research works, rapid experimentation, proof-of-concepts, and productionised solutions.


Responsibilities:

  • Analyse the performance of different solutions to select the best for the given use case.
  • Monitor our deployed systems.
  • Carrying out preventative maintenance to ensure mínimal downtime of the solution in stores.
  • Analyse data from deployed solutions to create insights and reports for stakeholders.
  • Perform evaluations of thirdparty tools to assist with monitoring and/or dashboarding for the solution.
  • Remedy any incidents that cause downtime to the solution.

Requirements:

  • Work experience in a relevant field (e.g. computer science, software engineering, technical support).
  • An understanding of container build, deployment and runtime e.g. Docker or Podman
  • Comfortable working in a headless Linux operating system, Redhat in particular.
  • Demonstrated experience coding in Python, experience with the Kubernetes, kafka, GitOps.
  • Experience with Ansible tools
  • Experience in K3s and AKS will be highly desirable
  • Experience with Azure Cloud platform especially Azure monitor
  • Experience with Kusto Query Language (KQL) to build Azure dashboard and alert.
  • Some experience with metric monitoring tools for data streams.
  • Excellent problem solving and debugging skills.
  • Some exposure to cloud services (e.g. Azure, AWS or GCP)
If you are seeking the next step in your career, please APPLY NOW

  • Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._