Customer Service Advisor

1 week ago


Sydney, New South Wales, Australia Charterhouse Full time

Initial contract until June 2023:

-
Full time role, Monday
Friday:-
Surry Hills location
Hybrid working:-
Financial Services Sector/Banking experience required:

-
Must have clear communication skills and experience working in a customer Service/call centre environment:

-
$35 + Super per hour:

-
Start date ASAP:

-
This role will require criminal history checks
:

About the role:

We are seeking experienced Customer Service Advisors for temporary roles in Sydney CBD.

You will be required to:

  • Handle inbound customer enquiries
  • Qualifying new customers in accordance with internal processes
  • Data processing and CRM management
  • Escalate enquiries if required.
  • Document preparation
  • Handling sensitive and confidential data
  • Liaising with managers effectively to escalate queries when requires
  • Update internal systems
  • Provide excellent customer service to clients and customers.

About you:

  • Exceptional attitude, communication, and interpersonal skills are key to success in this role
  • At least 12 years Customer service is preferable
  • Efficient and competent in Microsoft Office suite
  • Previous experience in working in the Financial Services Sector would be advantageous

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