Communications Advisor

1 week ago


Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full time

Advisor, People Communications, Temporary Part-Time Opportunity, Based in Sydney, Flexible working, Grade 7/8

  • Become anintegral part of a high-performing team providing communications support to the Secretary, Chief People Officer and Corporate Services. This is an exciting opportunity to coordinate and deliver employee communications for special campaigns and projects across DCS.


We're looking for a highly motivated, enthusiastic and organised communications professional to join the People Communications team to support the development and delivery of internal communications for special campaigns and projects.

Working closely with your leader, you will produce clear, effective and timely employee communications across multiple channels, that build trust and engagement while ensuring all messaging remains aligned to our DCS Connect, People and Communication strategies.


This is a two (2) day per week role, ideally working both Monday and Tuesdays, but at least one of these days.


Key to the success of these roles will be developing positive and collaborative relationships within the teams of the Secretary, Employee Experience, People & Culture and Chief Operating Officer, as you help them build strong engagement across DCS by supporting effective top-down and bottom-up communications.

Your peer-to-peer relationships within the DCS Brand, Digital and Communications team will also be key to your success in embedding executive priorities within all relevant people communications.


As an?Advisor, People Communications?you will provide crucial support to the People Communications team that enables agreed communications plans and initiatives to be executed on time, to a high standard and aligned to organisational and departmental strategy.


You will also be responsible to:

  • Develop a sound understanding of client needs and establish and maintain productive working relationships with them, as well as peer-to-peer support teams, to enable you to complete work in a timely manner and to high standards.
  • Monitor, evaluate and report on communications plans and outcomes to ensure continuous improvement.

To be a successful in this position, you need to:

  • Be available to work part-time on Monday and Tuesdays
  • Be a confident written and verbal communicator who is experienced in internal communications.
  • Be a team player committed to streamlining the way we work to deliver exceptional employee communications.?
  • Be able to deliver to tight deadlines and be flexible and resilient in an environment of changing or competing priorities.
  • Have experience in external stakeholder engagement, social media or communications is desirable.

What we need from you:

An up-to-date CV and a brief cover letter outlining how your skills and experience are?align to the role.

Salary Grade 7/8, with the base salary for this role starting at $101947 base plus superannuation.

Closing Date:
Thursday, 23 February 2023 at 09:59 am


Working at Department of Customer Service


The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture.

We support innovative programs in areas as broad as digital government, consumer protection and major public works.

We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

You Belong Here
We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

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