Regional Inbound ACES Manager

2 weeks ago

Sydney, New South Wales, Australia Amazon Full time

DESCRIPTION

Amazon Australia is seeking a Regional Inbound ACES Manager to drive process stabilization, standardization and continuous improvement for the Australian Customer Fulfillment Network.

This role is essential to establish best in class network performance across all Inbound process paths, accelerate implementation of technological advancements and to strengthen the technical acumen and process knowledge for the operational leaders across the Fulfillment Centre (FC) network. As AU continues to rapidly grow our FC footprint and infuse the organisation with new talent, we need to ensure the operations teams are equipped with the functional expertise to successfully deliver expected gains for technology advances and network wide process improvements.

The role would act as a consolidatory Inbound subject matter expert (SME) for the Australian network. This knowledge and experience will be leveraged to provide consultation and drive improvement in the Inbound space across all FC's in Australia. The role will work closely with other departmental Amazon Customer Excellence Systems (ACES) members, launch teams, operations engineering and reliability and maintenance (RME), Vendor, FBA, Safety and IT teams to improve the input metrics for each of the Inbound process paths by prioritising and channeling resources to address gaps in existing processes.

Key job responsibilities
- Execute network level Inbound improvement initiatives with a cost and sustainability focus, working in close proximity with both ACES and Operational teams. This will often involve work with global stakeholders and teams, and may involve infrequent international travel.
- Execute targeted standardisation initiatives across the Australian network and then monitor and communicate results with senior stakeholders clearly.
- Ability to travel is essential in this role, with 40% travel estimated.
- Support ACES with process improvement projects to deploy across the Australian network.

We are open to hiring candidates to work out of one of the following locations:

Sydney, NSW, AUS

BASIC QUALIFICATIONS

SME level Inbound FC experience
- Degree from an accredited institution
- Experience from Industrial Engineering, Business Process Engineering, Quality, Operations or Logistics
- Project Portfolio Management experience
- Cost variation/Cost saving experience within a similar industry

PREFERRED QUALIFICATIONS

Strong professional experience with Lean, Six Sigma and Kaizen methodologies
- Relevant knowledge of change management and continuous improvement methodologies
- Strong ability interpreting & communicating analytics and presenting to senior leadership
- Excellent communication skills and detail orientation
- Ability to thrive in a fast-paced environment
- Ability to motivate a team

Amazon offers employees in the operations team a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as Group Life and Salary Continuance insurance, highly subsidized private health insurance, Amazon Employee Discount, and up to 20 weeks paid parental leave, amongst others.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

  • Regional Learning Manager, Delivery Services Aces

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Commercial Services Pty Ltd Full time

    A completed Bachelor's degree from an accredited university or 2+ years Amazon experience Ample experience and expertise in program and project management in a matrix organisation Experience in instructional design, including needs analysis and multimedia instruction Experience formulating and implementing training strategies, policies, and procedures for...

  • Continous Improvement Manager, Utr Aces

    2 weeks ago

    Sydney, New South Wales, Australia Amzn Commercial Srvcs Pty Ltd Full time

    Experienced in Distribution and/or Fulfillment processes, ideally in fast-paced industrial, logistics or production environment Proven analysis and problemsolving skills You feel responsible for the quality of your work whilst striving for steady excellence and optimization High level of written, verbal and interpersonal skills Data analysis skills and...

  • Inbound Officer

    2 weeks ago

    Sydney, New South Wales, Australia Heinemann Full time

    For our corporate office located at Sydney Internertional Airport we are looking for an Inbound Officer. The Inbound Officer will participate in planning formulation in the area of logistics. The Inbound Officer will provide operational and technical support, and assist with the continuous development and improvement on practices, systems and procedures in...

  • Inbound Officer

    2 weeks ago

    Sydney, New South Wales, Australia Heinemann Full time

    For our office located at Sydney International Airport we are looking for an Inbound Officer. The Inbound Officer will participate in planning formulation in the area of logistics. The Inbound Officer will provide operational and technical support, and assist with the continuous development and improvement on practices, systems and procedures in accordance...

  • Pm Inbound Manager

    2 weeks ago

    Sydney, New South Wales, Australia Pet Circle Full time

    Pet Circle is Australia's fastest growing eCommerce retailer and we operate in a $15 billion pet industry. At Pet Circle, we want to create a world where pets and their families are healthy, happy & spend more time together - and we are looking for fantastic people to help us do thatFounded and headquartered in Sydney, our team is now over 700 people strong...

  • International Inbound Sales Manager

    2 weeks ago

    Sydney, New South Wales, Australia Aramex Full time

    With Aramex, the sky is the limit for a high performing International Inbound Sales Manager.About the CompanyAramex is a Global Provider of comprehensive Logistics and Transportation Solutions with a presence in over 65 countries and growing rapidly. Aramex Australia provides a cost-effective and reliable courier service and has a network that comprises of...

  • Inbound Sales Specialist

    2 weeks ago

    Sydney, New South Wales, Australia EZYPAY Full time

    Do you love working in a vibrant and energetic environment while providing exceptional customer service? Are you passionate about sales, motivated, and ready for your next challenging role?Ezypay is a multi-award winning FinTech company established in 1996, specialising in the provision of subscription and recurring direct debit payments.With offices in...

  • Pm Inbound Supervisor

    2 weeks ago

    Sydney, New South Wales, Australia Pet Circle Full time

    Pet Circle is Australia's fastest growing eCommerce retailer and we operate in a $15 billion pet industry. At Pet Circle, we want to create a world where pets and their families are healthy, happy & spend more time together - and we are looking for fantastic people to help us do thatFounded and headquartered in Sydney, our team is now over 700 people strong...

  • Inbound Logistics

    2 weeks ago

    Sydney, New South Wales, Australia Jivaro Full time

    Be part of a progressive team, strong work ethic, entrepreneurial Fantastic opportunity to work on exciting global beauty projects Generous priduct allowanceAre you passionate about beauty?Australia's fastest-growing beauty brand and is found in beauty mecca's globally. Due to significant growth, we are seeking a proactive, analytical, and...

  • Inbound Business Development Manager

    2 weeks ago

    Sydney, New South Wales, Australia Kudosity Full time

    Inbound Business Development Manager - SMB Kudosity is seeking an enthusiastic Business Development Manager to join our inbound team and establish their career in CPaaS technology sales. About us Kudosity offers a range of capabilities, including global messaging and connectivity access, Software-as-a-Service (SaaS) messaging platforms with advanced...

  • Inbound Travel Groups Consultant

    2 weeks ago

    Sydney, New South Wales, Australia AA Appointments Full time

    INBOUND TRAVEL GROUPS CONSULTANT - NSWLOCATION:SYDNEYSALARY PACKAGE:up to $70K + SUPER - DOE Highly regarded and Industry recognised provider Supportive management team Attractive remuneration packageABOUT THE ROLEAre you passionate about Australia? Now that the borders are open, the inbound market is flooding back. Dealing with inbound groups from UK,...

  • Inbound Business Development Manager

    2 weeks ago

    Sydney, New South Wales, Australia Kudosity Full time

    Kudosity is seeking an enthusiastic Business Development Manager to join our inbound team and establish their career in CPaaS technology sales.About usKudosity offers a range of capabilities, including global messaging and connectivity access, Software-as-a-Service (SaaS) messaging platforms with advanced contact, and campaign management alongside limitless...

  • Inbound Groups Travel Consultant

    2 weeks ago

    Sydney, New South Wales, Australia AA Appointments Full time

    INBOUND GROUPS TRAVEL CONSULTANT:LOCATION:Sydney CBDSALARY PACKAGE:$70K + SuperCalling all talented groups travel consultants looking to come back into the industry? Our region is in hot demand and so are your skillsAbout your new jobOur client is the leader in its field. They are looking for an expert groups consultant who can organise bespoke, tailor made,...

  • Administrative Assistant Intern

    2 weeks ago

    Sydney, New South Wales, Australia ACS Foundation Full time

    About UsThe ACS Foundation advances the IT and business professions by providing structured work integrated learning and research scholarships. By partnering with Australia′s leading universities and organizations, the ACS Foundation is building Australia′s future workforce.Role DescriptionACS Foundation is looking for a part-time intern to join the team...

  • Inbound Sales Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Splend Full time

    About usSplend was created to give people from all walks of life the freedom to earn an income through driving. We're looking for ambitious people, ready to join our journey and make a difference in people's lives.We take great price in our teams, who are as diverse as our member. We're an industry-leading company looking for ambitious leads who want to...

  • Sales Coordinator, Asia Inbound Cluster

    2 weeks ago

    Sydney, New South Wales, Australia Marriott International, Inc Full time

    Job Number Job Category Sales & MarketingLocation Sydney Area Office, Sheraton Grand Sydney Hyde Park, Sydney, NEW SOUTH WALES, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SCOPEThe Sales Coordinator will be required to support Market Director of Sales - Asia Inbound in the coordination of all aspects...

  • Administrative Assistant

    2 weeks ago

    Sydney, New South Wales, Australia ACS Foundation Full time

    _This role is for 6 months with the possibility of a further extension _About UsThe ACS Foundation advances the IT and business professions by providing structured work integrated learning and research scholarships. By partnering with Australia′s leading universities and organisations, the ACS Foundation is building Australia′s future workforce.Role...

  • Inbound Sales Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Splend Full time

    About UsSplend provides people from all walks of life the freedom to earn an income through flexible, all-inclusive car subscriptions. Our unique products offer rental or rent-to-buy options for rideshare and delivery drivers who work with platforms such as Uber, AmazonFlex and more. Essentially, we empower people to take charge of their own career and...

  • Customer Service Inbound

    1 month ago

    Sydney, New South Wales, Australia Randstad Australia Full time

    Customer Service SpecialistFull time Must be Australian Citizen or Permanent Resident Are you in retail and chasing a new experience but don't know where to start? Why not continue to enhance your fantastic customer service skills in a professional office based role We are currently working with a client who is seeking people just like you to grow their...

  • Customer Success Manager, Construction

    2 weeks ago

    Sydney, New South Wales, Australia Autodesk Full time

    Job Requisition ID # 23WD73632About Autodesk Construction SolutionsAutodesk has fully reimagined the construction business for the digital age, enabling companies to address the most important challenges they face today while preparing for new ways of working in the future. The Autodesk Construction Solutions (ACS) portfolio connects the office, trailer and...