![NAB - National Australia Bank](https://media.trabajo.org/img/noimg.jpg)
Head of Workplace Services
1 week ago
Work type:
Permanent Full time
Location:
NSW- Sydney CBD, VIC- Melbourne CBD
NAB are changing the way we serve our customers within our commercial buildings.
We want a visionary senior leader with proven experience in delivering exceptional customer experience to lead our national workplace services team.
A career that gives you more
Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper.
About the role:
NAB Group Property currently manages over 600 network properties and 11 commercial buildings.
Reporting to the Executive, Group Property, this role is accountable for NAB's on-site Workplace Services strategy and the operational service delivery across the national portfolio of commercial buildings
This includes:
- Preparing, developing, and implementing NAB's commercial property customer experience and engagement plan.
- Partnering with key stakeholders to deliver exceptional experience outcomes in our commercial buildings.
- Delivering consistency of service and experience across our national commercial portfolio.
- Executive and Board Services
- Front of House Concierge Services
- Events and Hospitality Management
- Visitor Management
- Onsite Support Services
- Catering, Kitchen and Utility Services
- Carparking, End of Trip Facilities and Mail Services
What you will bring:
To be successful in the role you will have extensive experience delivering best in class customer experiences through the management of large customer facing teams in corporate, hotel and/or events environments.
- Experience in and passion for a customer focused environment
- A proven track record of delivering exceptional front of house service, at scale.
- Indepth understanding of customer experience measures
- Capable of managing a large, geographically dispersed team
- Strong commercial acumen
- Strong verbal and written communications skills
- Confident in managing up to Executive level stakeholders.
By joining the team, you are committing to putting our customers' needs first every time. You will be ambitious for growth; always curious and learning from colleagues. You will speak honestly, always valuing the time and opinion of others. You will own your work, doing what's right, even when it's hard.
A diverse and inclusive workplace works better for everyone.
At NAB, we are intent on building a culture we can all be proud of what we do. One based on trust and respect and where our differences are celebrated. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves.
Join NAB.
If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.
We support our colleagues to be their best by offering a wide range of educational, financial, lifestyle, health & wellbeing benefits.
_ Please note unsolicited CVs from agencies will not be accepted**_
-
Head of Workplace Relations
1 week ago
Melbourne, Victoria, Australia Davidson Group Services Full time12-month maximum term contract Key role to enable positive change and industry betterment Public sector / Blue collar experience will be highly regardedV/Line, as a brand, has provided public transport services to regional Victoria for over 30 years. Each week, V/Line schedules more than 2,000 train services between Melbourne and regional Victoria. As well...
-
Head of Workplace Relations
1 week ago
Melbourne, Victoria, Australia G4S Full timeWe are looking for an experienced individual for a 12 month maternity cover contract. As the Head of Workplace Relations, you will support leaders to define, align and embed our high performing culture across G4S.Leading the WR team, provide advice and support across all functions and business units on:Enterprise agreement negotiation and interpretation...
-
Workplace Relations Consultant
1 week ago
Melbourne, Victoria, Australia Victorian Chamber of Commerce and Industry Full timeGreat career opportunity to continue developing your Workplace Relations experience: Join a supportive, high performing team:- CBD Head office, however hybrid and regional working options availableAbout usWe are the most influential, independent business body in Victoria with over 65,000 members, customers and clients. Our members choose us because of our...
-
Workplace Infrastructure BU Head
1 week ago
Melbourne, Victoria, Australia Draeger Australia Pty Ltd Full timeAre you motivated by our "WeLEAD" principles of building trust, creating value for our customers, enabling others, providing direction, delivering results and embracing diversity? If you feel aligned to our principles and are looking for an exciting opportunity to lead our Workplace Infrastructure Business Unit team of 8 people, we would love to hear from...
-
Principal Workplace Relations Consultant
1 week ago
Melbourne, Victoria, Australia Victorian Chamber of Commerce and Industry Full timeFantastic career opportunity to utilise your Workplace Relations experience CBD Head office, hybrid working environment Supervise a small group of high performing consultantsAbout usWe are the most influential, independent business body in Victoria with over 65,000 members and customers. Our members choose us because we're trusted experts in workplace...
-
Head of People Services
1 week ago
Melbourne, Victoria, Australia Hays Recruitment Full timeConsulting & Generalist HR (Human Resources & Recruitment) Victorian State Government | Ongoing, Fixed-Term or Temporary | $170,000p/a - $190,000p/a + Super | MelbourneYour new companyBased in Melbourne's CBD, this government agency, who is embedded within the racing industry is seeking a Head of People Services to lead a small team, driving generalist HR...
-
Head of Business Services
1 week ago
Melbourne, Victoria, Australia Hunter Executive Search Consultants Full timeGuide this privately owned Australian business to unprecedented global success Newly created executive leadership role Based in Kewdale, WA Guide this privately owned Australian business to unprecedented global success Newly created executive leadership role Based in Kewdale, WAHunter Executive are pleased to be partnering with Pacvac, an established market...
-
Workplace Experience
1 week ago
Melbourne, Victoria, Australia Kingfisher Recruitment Full timeMelbourne - PermanentWorkplace Experience & Events Expert ANZ:Manage new Melbourne office for leading international corporate Opportunity to take the lead on company events ANZ wide Values driven organisation with exceptional benefits packageThe CompanyOur client is one of the world's leading insurance providers, listed on the stock exchange and operating on...
-
Melbourne, Victoria, Australia Victorian Chamber of Commerce and Industry Full timeFantastic career opportunity to work for Victoria's peak industry body Lead our Workplace Relations and Wellbeing team to deliver excellent outcomes for members CBD Head office, however flexible and hybrid working options availableAbout usWe are the most influential, independent business body in Victoria with over 65,000 members. Our members choose us...
-
Head of Salesaustralia
1 week ago
Melbourne, Victoria, Australia Atheva Services Full timePosition: Head of SalesLocation: Melbourne, AustraliaJob Type: HybridSalary range: $120k-$140k + uncapped commissionOur client is on the lookout for a Head of Sales in Melbourne.Key Essentials:Experience with a proven track record in sales and marketing.Hands-on experience with lead generations.Experience with managing the sales team.Strong communication...
-
Workplace Relations
1 week ago
Melbourne, Victoria, Australia Tandem Partners Full timeContract Type:Full TimeLocation:VictoriaDate Published: 23Jan2024 An organisation invested in the large + diverse communities they serve***- Develop and deliver a Workplace Relations strategy, lead and develop a team***- Salary package $190K including super + hybrid workingThe OrganisationWith a strong purpose and values that centre around serving its...
-
Workplace Services Officer
1 week ago
Melbourne, Victoria, Australia face2face Recruitment Full timeface2face Reference No #579620:- 6 Month ContractPossible Extension:- Collins Street, Melbourne:- **$35 per hour plus SuperDescription:As a Workplace Services Officer, you'll manage timeframes, provide assistance and advice to a range of stakeholders to support the delivery of outstanding service in effective building and workplace operations.You will...
-
Workplace Coordinator
1 week ago
Melbourne, Victoria, Australia REA Group Full timeMeet plenty of people within our amazing REA community Deliver great customer service and support to all REA employees 12-month fixed term role based onsite in the Melbourne OfficeWe're REAREA Groupis not your average digital business. From humble beginnings in a garage in Melbourne's east in 1995, we have grown into a leading global digital business,...
-
Workplace Coordinator
1 week ago
Melbourne, Victoria, Australia REA Group Full timeMeet plenty of people within our amazing REA community Deliver great customer service and support to all REA employees 12-month fixed term role based onsite in the Melbourne OfficeWe're REAREA Groupis not your average digital business. From humble beginnings in a garage in Melbourne's east in 1995, we have grown into a leading global digital business,...
-
Workplace Relocations
1 week ago
Melbourne, Victoria, Australia State Government Of Victoria, Australia Full timeWorkplace Relocations & Space Planning Officer Job posted: 02/06/2024 Organisation: Department of Transport and Planning Occupation:Planning Reference: 4383 About the Role The Workplace Relocations and Space Planning Officer sits within the Accommodation and Workplace Services branch and is responsible for enabling the efficient and effective utilisation of...
-
Workplace Relocations
1 week ago
Melbourne, Victoria, Australia State Government of Victoria, Australia Full timeWorkplace Relocations & Space Planning Officer (VPSG5)Job posted:02/06/2024Organisation:Department of Transport and PlanningOccupation:PlanningReference:4383About the RoleThe Workplace Relocations and Space Planning Officer sits within the Accommodation and Workplace Services branch and is responsible for enabling the efficient and effective utilisation of...
-
Workplace Relocations
1 week ago
Melbourne, Victoria, Australia State Government of Victoria, Australia Full timeWorkplace Relocations & Space Planning OfficerJob posted:02/06/2024Organisation:Department of Transport and PlanningOccupation:PlanningReference:4383About the RoleThe Workplace Relocations and Space Planning Officer sits within the Accommodation and Workplace Services branch and is responsible for enabling the efficient and effective utilisation of DTP...
-
Workplace Relocations
1 week ago
Melbourne, Victoria, Australia State Government Of Victoria, Australia Full timeWorkplace Relocations & Space Planning Officer (VPSG5)Job posted: 02/06/2024 Organisation: Department of Transport and Planning Occupation:Planning Reference: 4383 About the Role The Workplace Relocations and Space Planning Officer sits within the Accommodation and Workplace Services branch and is responsible for enabling the efficient and effective...
-
Workplace Services Coordinator
1 week ago
Melbourne, Victoria, Australia KPMG Full timeAs Workplace Services Coordinator you will be responsible for delivering and coordinating an exceptional service to the firm, assisting with reporting and budgeting, coordinating vendors and assisting with Melbourne based and National projects.Your new roleThe Workplace Services Coordinator is responsible for developing strong long-term relationships with...
-
Workplace Experience Manager
1 week ago
Melbourne, Victoria, Australia ISS Facility Services (Australia) Full timeUpdate your details, view your application and progress. Apply now Job no: Work type: Full time Location: Melbourne Categories: Facility Management/Engineering What You'll Do:Drive Workplace Culture: You'll have a unique opportunity to influence workplace culture by leveraging insights and analytics on people behaviors and space utilization. Using a...