Forex CFD Account Manager I Mandarin

2 weeks ago

Melbourne, Victoria, Australia TMGM Full time

Join TMGM, a globally renowned multi-asset financial services provider headquartered in Sydney since 2013. With our expertise in clearing and broking services, we offer an extensive range of over 12,000 tradeable products, including Forex, CFDs, equities, and bonds.

At TMGM, we take pride in our prestigious partnerships, such as being one of the Official Partners of the Australian Open and the Official Online Trading Platform of the AFF Suzuki Cup 2020. We are also honoured to sponsor the legendary world-champion Italian goalkeeper Gianluigi Buffon. Our relentless focus on streamlining and simplifying processes ensures we meet our client's needs with exceptional efficiency. We are driven by a vision to create a financial ecosystem that delivers a superior trading experience for every participant worldwide.

As our business expands rapidly through regional growth, we seek a passionate and experienced Account Manager to join our incredible team. If you are dedicated to a long-term financial career in this industry, TMGM provides the perfect platform for success. Regardless of your location, if you are eager to be part of our unique and growing team, seize this opportunity and apply now

Your Impact and Contribution

As an Account Manager at TMGM, your primary focus will be driving sales for our products and services. You will be able to provide clients with exceptional service across all communication channels. Your role will involve the following:

Sales Growth:

  • Assist in driving sales by promoting and selling TMGM's products and services.
  • You can independently use your strong sales skills to identify and generate client pipelines.
  • Build and nurture relationships with new clients to foster long-term partnerships

Client Service:

  • Deliver exceptional customer service across various communication channels to ensure client satisfaction.
  • Please respond quickly and professionally to client inquiries, and resolve issues effectively.

Performance and Goal Orientation:

  • Work towards specific Key Performance Indicators (KPIs) to meet or exceed sales targets.
  • Please expand your knowledge about the markets, FX industry, and TMGM's platforms and products.
  • Strive to achieve team and individual metrics, contributing to overall success.
  • We seek highly motivated individuals to kick-start or advance their careers in the Forex industry-minimum one year of experience in the Forex industry. Previous exposure to customer-focused environments such as customer services, sales, outbound/inbound support, consulting, or similar fields would be advantageous. Great willingness to learn practical financial knowledge and professional skills
  • Comfortable making high outbound calls and engaging with diverse buyers. You should possess confident communication skills or be motivated to enhance your communication abilities.
  • Strong ownership of your responsibilities. You are proactive in addressing challenges, displaying a problem-solving mindset. You are a diligent worker, driven to achieve results, fearless when faced with obstacles, and hungry to start a rewarding career.
  • Excellent overall communication abilities, including modifying approaches to suit various audiences.
  • Proficiency in English and Mandarin are highly preferred.
  • Experience a unique work culture that thrives on high performance, where you can gain valuable experience and achieve remarkable success.
  • We offer competitive salary packages and an enticing commission structure with truly uncapped earning potential.
  • Both part-time and full-time options, allow you to tailor your work arrangement to fit your lifestyle.
  • Investing in your growth and development is our priority. We offer ongoing training and support, equipping you with the tools and knowledge needed to excel in your role.

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