Operations & Administration Clerk

2 weeks ago


Melbourne, Victoria, Australia HOBAN Recruitment Full time

Our client is a leading Australian supplier of construction and heavy equipment that offers service and support through their extensive nationwide dealer network.


The Operations & Administration Clerk - Warehouse/Logistics will ensure the prompt processing of invoices, orders, inventory, scheduling deliveries providing customers with an excellence of service in conjunction with the company expectations, policies & procedures and KPI's.


RESPONSIBILITIES:

  • Responsible for inbound & invoice management.
  • Coordinate onboarding for new members and assign daily jobs/tasks under instructions of supervisor.
  • Maintaining a positive, empathetic, proactive, and professional attitude toward customers at all times.
  • Responding promptly to all customer inquiries
  • Responsible for processing of orders including all relevant paperwork
  • Communicate and coordinate delivery schedule with transport companies.
  • Liaise with warehouse staff.
  • Arrange truck bookings for deliveries.
  • Monitor delivery status. If there is any issue, communicate directly & promptly with customers.
  • Issue process invoices to customers and suppliers.
  • General administration tasks, e.g., supplier invoices/ payment data entry
  • Participate in stocktake activities, e.g., inventory adjustments/control.
  • Follow any additional or tasks as per the request of management.

REQUIREMENTS:

  • Demonstrate a professional and proactive approach with the ability to make decisions and solve problems.
  • Ability to build strong customer relationships and maintain professional relationships with management and all departments
  • Exercise continuous workplace safety awareness and your obligations to work in a safe manner by learning to identify, isolate and minimise potential workplace hazards that may cause injury either to yourself, your workmates or to customers.
  • Excellence communication skills
  • Full working rights in Australia
  • Able to travel by your own vehicle
  • Work in the office, M-F, 8:3016:00


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