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Area Manager
3 months ago
WHO WE ARE
Challenger is an award-winning national industry leader, providing outsourced service solutions to a number of critical industries. Our prime coverage is within Sydney, Melbourne, Brisbane and the Gold Coast.
Our capabilities and success lie within servicing the commercial cleaning, hospitality, security, food and beverage, food production, government, education and housekeeping environments.
WHO WE NEED
We are seeking an experienced Area Manager - Commercial Cleaning, to join our Brisbane team and manage one of our Commercial Cleaning Portfolios.
Your primary focus will be to manage the day-to-day cleaning operations, ensuring excellent service delivery to our clients across the portfolio.
You will be hands on with training and commitment while you supervise a high performing team through your solid delegation, coaching and leadership capabilities.
WHAT WE OFFER
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Full Time Position with an attractive salary package + car allowance
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Loads of additional benefits - our people love their shopping vouchers and discounts from leading retailers such as Woolworths and Amazon
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Be part of a great team - enjoy camaraderie as part of a dynamic and fun team environment
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Grow your skills and knowledge and design your own training - we pay for GO1 training to transform your professional development through online training in many different areas that compliment your interests and professional development
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Enjoy autonomy - work autonomously and manage much of your workflow, to our certified and nationally accredited quality standards
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Be tech savvy - we use cutting edge time and attendance software and other tech which allows us to be paper free and simplify your workload
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Be diverse and multiskilled - we work in multiple service areas such as housekeeping, aged care, education, retail, government, facility services, food production and other areas and encourage cross training and development by allowing our people to work at different locations and business areas. You can build a broad skillset to compliment your existing experience.
WHAT YOU'LL DO
- Managing the service delivery and performance of daily cleaning operations across a portfolio of commercial sites.
- Oversee kitchen stewarding operations delivered in a number of 5 start Brisbane hotels.
- Build and maintain strong and lasting client relationships.
- Driving adherence to high performance standards across the portfolio in accordance with SOP's, policies and service expectations.
- Be hands on and lead by example.
- Ensure all team members are effectively inducted, trained, skilled and supported to do their best.
- Ensure rosters are prepared to modern award and budgetary requirements.
- Implementing initiatives to drive a high performing and safe work environment.
- Undertake regular reporting and quality assessments using our QA software.
- Be flexible to oversee rotating shifts across a 7 day operation.
WHAT YOU'LL NEED
- A valid driving licence.
- Previous commercial cleaning experience preferred.
- Experience managing cleaning teams across multiple sites preferred.
- Proven success in leading and developing a high performing team.
- Strong understanding of commercial cleaning equipment, chemical handling, and WHS requirements.
- Working knowledge of the Cleaning Services Award highly regarded however, not essential.
- Very high attention to detail, time management and strong written and verbal communication skills.
- The ability to motivate your team and empower them to deliver the highest standards.
- Good presentation, communication skills and a fluency in English.
- Ability to work with multiple teams in a fastpaced environment.
