Customer Solutions Manager

2 weeks ago

North Sydney Council, Australia Acumen Health Full time

Working as a key part of our national Acumen Health leadership team and based in Sydney, you will help make a positive impact on someone's life every day.

You will feel great satisfaction knowing your knowledge and hard work has a purpose.


This is an exciting new position where we are looking for an experienced Customer Solutions Manager to take the lead on business development and relationships particularly within the Worker's Compensation Insurance market, to meet the evolving needs and growth of the business.


You will be an ambitious sales professional who wants to establish the next phase of your career with a passion for enabling better lives.


What's in it for you?

  • National Customer role
  • Access to our rewards program
  • Culture of development and recognition, we want you to thrive
  • Flexibility to manage your schedule, trust to work autonomously
  • The chance to grow your career across the APM network of brands, here and internationally.

Get to know us


Acumen Health delivers rehabilitation pathways for individuals and workers across a range of sectors, including insurance, corporates, governments and the defence sector.

We value the opportunity to support health, wellbeing, and recovery from injury through high quality clinical and vocational services.

With a reputation for quality service and care, each and every person we work with receives individual focus with a personalised rehabilitation pathways designed to get them back to being their best.


We are proudly part of the global APM Group, a team of passionate people united across many brands and countries enabling better lives for more than 2.1 million people each year.

We help people to find employment, improve their health and wellbeing, and participate in their community. When you join our team, you'll find a sense of belonging in a values-driven workplace.

With respect and care for your wellbeing, we enable opportunities for growth that come from being part of a dynamic and growing global business.

Learn more at

What you bring

  • Optimistic approach to building business and team engagement
  • A minimum of 5 years' experience in a similar / business development role
  • Experience in the health or insurance industry highly desirable
  • Excellent interpersonal, negotiation, influencing and communication skills
  • Experience in managing contract requirements
  • Proven history of establishing and building relationships within the industry
  • You'll have good organisational skills, be comfy working independently supported by leadership
  • Desire to achieve outcomes and targets to suit business needs

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