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Solutions Engineer

3 months ago

North Sydney Council, Australia Splunk Full time
Join our innovative mission at Splunk to make machine data accessible, usable, and valuable to everyone.

We're not just a company, we're a community of passionate individuals dedicated to our product, delivering unparalleled experiences for our customers.

At Splunk, commitment to our work, customers, fun, and, most importantly, to each other's success is what drives us.

Discover more about the unique Splunk culture and how you can contribute to our journeyThe Splunk Family is a diverse and inclusive group, spanning sales, customer success, support, marketing, and general administration functions.

We thrive on teamwork, celebrate our achievements, learn from setbacks, and uphold a culture rooted in respect, transparency, and integrity.

Join us for end-of-quarter celebrations, volunteering opportunities, and a workplace that celebrates innovation, leadership, and creativity.

As a Solutions Engineer at Splunk, you'll be a pivotal technical sales resource for our Commercial/Scale Account Managers across Australia and New Zealand.

You'll serve as the domain expert for our team, supporting our customers, partners, and prospects with your deep understanding of Splunk technology and solutions.

Splunk SE's are responsible for addressing technical questions regarding Splunk technology, features, solutions, and applications.

You will articulate Splunk technology and product positioning to both business and technical users, guiding them towards achieving their goals with our solutions.

If you're eager to work in an incredible place that fosters growth, learning, and creativity, we want to hear from you.

Apply now to become part of our journey, and let's make a difference together.

Responsibilities:


Lead or participate in discovery sessions with prospects to uncover and validate security opportunities, leveraging deep knowledge of cybersecurity threats and solutions.

Demonstrate Splunk's security capabilities through technical demos, proof of concepts, and assessments focused on identifying, monitoring, and responding to security threats.

Develop and maintain strong relationships with customers, focusing on the security needs throughout the sales cycle and ensuring Splunk is positioned as a key partner in their security posture.

Address complex security-related technical questions, providing detailed insights into how Splunk can enhance the customer's security operations center (SOC) effectiveness.

Provide technical guidance on security best practices, assisting customers with the adoption of Splunk for security information and event management (SIEM), threat detection, and response.

Facilitate remote and in-person engagements, including security workshops, seminars at conferences, and trade shows to showcase Splunk's leadership in security solutions.

Deep understanding of the cybersecurity landscape, including threats, vulnerabilities, and compliance requirements relevant to target customers' industries.

Expertise in Splunk's security solutions, with the ability to demonstrate how these solutions address complex security challenges and operational needs.

Participation in account and security strategy planning, identifying opportunities for Splunk to enhance security posture, streamline compliance, and improve incident response capabilities.

Capability to articulate the security value and ROI of Splunk solutions, including case studies demonstrating how Splunk has successfully mitigated risks for other customers.

Strong relationship-building skills with a focus on engaging with our customer's security teams and decision-makers throughout the sales cycle.
Analytical and problem-solving skills, adept at overcoming security-specific sales obstacles through innovative and adaptive strategies.
Commitment to continuous learning in cybersecurity, working closely with the presales team to refine security messaging, techniques, and demonstrations.

Requirements:


Ability to develop a strong understanding of each target customer's business, operations and industry trends, including understanding the strategic business and technology goals.

Understand how Splunk's security solutions can provide capabilities and benefits in order to address the client's business needs.

Ability to participate in account planning and planning meetings to identify new and follow up solutions, services and education opportunities.

Ability to support development and articulate business value/ROI case studies.
Establishing and maintaining strong relationships throughout the sales cycle, not limited to our customer's technical staff.
Ability to be organised and analytical, and should be able to eliminate sales obstacles using creative and adaptive approaches.
You should be comfortable working for a dynamic technical organisation with a rapidly expanding customer base.

Work closely with the presales team and presales management to develop and continually improve working practices, best practices, presales processes.


Previous Experience:


Experience working with complex application environments, with the ability to understand relevant sources of machine data, such as performance logs, application logs, audit logs, security data sources, network centric data, etcExperience and hands-on skills with operating systems like UNIX, Linux or Windows.

Experience and hands-on skills with scripting languages such as Python, as well as regular expression (RegEx) for log and pattern analysis would be an advantagePrior experience with search engine technologies and query languages would be an advantage.

Knowledge of the sales process and sales methodologies would be an advantageHands-on experience with security data sources, such as IDS/IPS, firewalls, endpoint security solutions, and threat intelligence platforms.

Industry Security certifications would be highly advantageous.

Experience with security frameworks and regulations (NIST, ISO, GDPR, APP etc.) and how Splunk can be leveraged for compliance and reporting.2+ years of security focused presales experience, ideally with a background in SIEM, endpoint security, network security, or related fields.

Join our team as a Solutions Engineer and help drive our continued growth by showcasing the technical excellence and value of our products to customers.

If you're passionate about technology, customer success, and sales, we'd love to hear from youSplunk is an Equal Opportunity Employer:

At Splunk, we believe creating a culture of belonging isn't just the right thing to do; it's also the smart thing.

We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive.

Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws.

We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:
OTE RangeFor sales roles starting salaries are expressed as On Target Earnings or OTE (OTE = base + on-target incentives in the form of sales commission plans)

AustraliaOn Target Earnings:

AUD 176, ,000.00 per yearSplunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles.

We have a market-based pay structure which varies by location.

Please note that the On Target Earnings (OTE) range is a guideline and for candidates who receive an offer, the OTE will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate.

In addition to OTE, this role may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package.

This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more Learn more about our comprehensive benefits and wellbeing offering at .

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