Client Relationship Administrator

2 weeks ago

Liverpool, Australia Growth Psychology Consulting Full time
Our psychology practice is dedicated to providing high level client care, and efficient delivery of psychological services.

We need a vibrant person to join us

We are located in South West Sydney with a large team of psychologists and a supportive team environment.

  • The position is part time casual (3 days per week) to commence with view to increase hours
  • Hourly rate is based on skills and experience.
The Role

  • Provide a superior level of customer service attending the front desk including checking in clients, answering phone calls, making appointments, invoicing and receiving payments.
  • General administrative tasks including typing, filing, scanning, faxing, confirming appointments, preparing written correspondence.
  • Calling clients.
  • Efficient and accurate management of all client data, appointments, procedures, clinical files, correspondence and accounts with an emphasis on confidentiality.
  • Accounts receivable
  • Other duties as directed by the Practice Manager and Principal Psychologist.
  • Previous experience as a medical/allied health receptionist.
  • Previous experience working with Coreplus software will be highly regarded or a similar system.
  • Have a sound knowledge of Medicare.
  • A professional and articulate manner, and a warm, compassionate and caring attitude towards clients.
  • Initiative and a proactive attitude, and the ability to multitask and prioritise workloads in a fast paced and ever changing environment.
  • Excellent organisational and time management skills.
  • High level of attention to detail and accuracy.
  • A problem solver who can think outside the square.
  • Excellent people skills to relate well to clients, staff and other health care professionals.
  • Flexibility to be able to provide additional coverage for sick and annual leave.
  • Enjoy working in a team environment and wanting to commit to long term employment

How to Apply:

  • Cover letter stating why you would be suitable for this position and addressing the criteria we seek.
  • Current Resume.
  • At least 2 referees with contact phone number
  • If you have previously applied do not reapply

Job Types:
Part-time, Casual

Part-time hours: 21-28 per week

Salary:
$ $31.00 per hour

Schedule:

  • Day shift

Work Authorisation:

  • Australia (required)

Work Location:
In person

Application Deadline: 14/08/2023

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