Service Agreement Administrator

1 month ago


Liverpool, Australia Synaco Global Recruitment Full time

Position: Service Agreement Administrator 

Location: Smithfield, NSW – 5 days onsite
Duration: Ongoing temp assignment
Pay: $35-$38 per hour + super - dependent on experience
Expected Start Date: Immediately

Are you passionate about delivering exceptional customer service experiences? Do you thrive in a dynamic environment where your organizational skills and attention to detail make a real difference? Join our clients team as a Service Agreement Administrator (SAA) and become an integral part of our customer consultation process.

The Client:

Nestled away in Smithfield, this world-leading business, servicing a variety of customers, including manufacturing and process industries, shipyards, ports and terminals, are renowned for their elevating solutions coupled with servicing of the equipment.

Operating in 25 sales and service locations throughoutAustralia and New Zealand their customised solutions maximise the productivity of uptime and minimizing the cost of downtime.

As an Service Agreement Administrator, you will be at the forefront of our clients business success strategy, ensuring their customers receive world-class service and support.

Role:

Your primary responsibilities will include:

  • Conducting comprehensive reviews of service relationships to assess progress, gather feedback, and determine value.
  • Providing support to local service branches regarding agreement-related inquiries.
  • Utilizing sales configuration tools to construct and renew service agreements.
  • Collaborating with local branches to guarantee a seamless customer experience and the proper execution of service agreements.
  • Communicating valuable customer insights gathered during the renewal process to local service branches.
  • Maintaining accurate records of customer interactions and activities in CRM tools.
  • Working closely with local branches to enhance customer agreement retention, overall relationships, service scope, profitability, and efficiency.

Work Related Requirements:

  • 1-2 years as a Sales Administrator or similar. 
  • Proficiency in various computer programs, including Outlook, Excel, Word, and PowerPoint.
  • Ability to utilize CRM applications for sales and data interpretation.
  • Strong organizational skills and attention to detail.
  • Excellent communication skills, both verbal and written.
  • Ability to engage effectively with employees and build strong working relationships.

If you are ready to make a meaningful impact and contribute to our commitment to customer excellence, apply now 

For confidential discussions regarding this position, please reach out to Layla Homsi on layla.homsi@sandyou.com.au

Apply



  • Liverpool, Australia Synaco Global Recruitment Full time

    Position: Service Agreement Administrator Location: Smithfield, NSW – 5 days onsiteDuration: Ongoing temp assignmentPay: $35-$38 per hour + super - dependent on experienceExpected Start Date: Immediately Are you passionate about delivering exceptional customer service experiences? Do you thrive in a dynamic environment where your organizational skills and...

  • Service Administrator

    2 months ago


    Liverpool, Australia Nepean (AU) Full time

    **About Us** NEPEAN Transport is a leading Australian manufacturer in heavy vehicle safety equipment. Our hard work, technical credibility, and willingness to tackle difficult projects have earned NEPEAN an enviable reputation. Today our organisation employs over 1400 people across six continents and distributes products to more than 65 countries. **Our...

  • Service Administrator

    2 weeks ago


    Liverpool, Australia Nepean (AU) Full time

    **About Us** NEPEAN Transport is a leading Australian manufacturer in heavy vehicle safety equipment. Our hard work, technical credibility, and willingness to tackle difficult projects have earned NEPEAN an enviable reputation. Today our organisation employs over 1400 people across six continents and distributes products to more than 65 countries. **Our...


  • Liverpool, Australia Hand Injury Trauma Service Physiotherapy Full time

    Are you an outgoing and adaptable individual with a passion for providing exceptional customer service? Hand Injury Trauma Service Physiotherapy is seeking a dedicated Receptionist/Administrative Assistant to join our esteemed team on a full-time basis. **About Us**: Hand Injury Trauma Service Physiotherapy is a leading hand therapy practice, known for its...


  • Liverpool, Australia Australian Global College Pty Ltd Full time

    **Role: Student Services Coordinator** **Job Summary**: Managing compliance across a range of activities and processes relating to enrolments, student progress, graduations, examinations, appeals and grievances, including record keeping and meeting regulatory requirements. **Reports To**: - Create and maintain student files in accordance with ASQA...


  • Liverpool, Australia Australian Global College Pty Ltd Full time

    **Role: Student Services Coordinator** **Job Summary**: Managing compliance across a range of activities and processes relating to enrolments, student progress, graduations, examinations, appeals and grievances, including record keeping and meeting regulatory requirements. **Reports To**: - Create and maintain student files in accordance with ASQA...


  • Liverpool, Australia Peter Warren Automotive Holdings Full time

    **Peter Warren Mercedes-Benz** is part of the Peter Warren Group is one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle...


  • Liverpool, Australia SUMMIT HEALTH CARE PTY LTD Full time

    **About the business** SummitCare today is proud to operate 9 homes across Sydney and Newcastle. Our purpose is to enable wellbeing all day every day for people requiring aged care. Partnering with our vision of striving for excellence in all that we do, SummitCare is professional, respectful and supportive in caring for our aged community as if they were...

  • Administrator

    4 weeks ago


    Liverpool, Australia SHCS Full time

    **Calling All Administrators!** Sydney Health & Care Services has been assisting its participants for almost five years, and with a reputable industry name, it is experiencing exponential growth. With our prosperous participant base and growing team, we are on the search for committed, professional, and compassionate individuals to join our team with the...


  • Liverpool, Australia Hand Injury Trauma Service Physiotherapy Full time

    We are currently looking to employ a Receptionist/Secretary to provide exceptional service to patients, doctors and guests to our busy hand therapy/physiotherapy practice. - Permanent full time - Monday to Friday 8am - 5pm (1 hour lunch) - Must be reliable - Willing to work at both our Campbelltown & Liverpool rooms - Well presented - Quick learner - Ability...


  • Liverpool, Australia Liverpool City Council Full time

    **Administration Officer** Permanent Full Time - 35 hours, 5 days per week **Salary**:Grade 8 - $ $68,933.68 - $75,318.53 **Closing Date**: 3rd May 2024 Welcome to Liverpool City Council one of the fastest growing and New South Wales’s third CBD also known as the Gateway City to Western Sydney Airport. Here we like to do things differently; our focus...


  • Liverpool, Australia Liverpool City Council Full time

    Welcome to Liverpool City Council one of the fastest growing and New South Wales's third CBD also known as the Gateway City to Western Sydney Airport. Here we like to do things differently; our focus is on effective solutions to everyday issues, finding innovative ways of servicing our city and providing outstanding customer service to all our residents and...


  • Liverpool, Australia Optimum Business Advisory Full time

    We are currently seeking an administration assistant who is well presented, reliable, organised, and friendly to join our Accounting practice in Liverpool NSW. We have a relaxed, team-based environment and are family friendly. This role will include general administrative tasks with training provided. This is a team-based role and you will be reporting to...


  • Liverpool, Australia Silver & Young Chartered Accountants Full time

    To be successful in the role, you will be someone with previous administration experience and who is passionate about building relationships with others. You will also be an exceptional communicator on all levels, have a strong work ethic and the ability to work autonomously within a dynamic environment. Our core values are Integrity, Loyalty, Growth,...


  • Liverpool City Council, Australia Cea - Commissariat à l'Energie Atomique Full time

    CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch, Dynapac and Komptech.Supplying a diverse range of equipment to a wide variety of industries CEA actively supports customers in the construction, agriculture, government, infrastructure, defence, waste management,...


  • Liverpool, Australia Liverpool City Council Full time

    Administration Officer **Salary**: $68,933.68 - $75,318.53 Closing date: 7 February 2024 **ABOUT US** - Liverpool is a vibrant city that lies in the heart of Greater Western Sydney. With a total of 42 suburbs and a population of 223,000 coming from different birthplaces, Liverpool is one of the most diverse communities in Australia. - Working with...


  • Liverpool, Australia City of Liverpool Meals on Wheels Full time

    **Liverpool Meals on Wheels **is seeking an enthusiastic, self motivated person to work on a permanent part time basis (17 hours per week - approx 4 hours per day) to provide ongoing bookkeeping, administrative and client support to the Service. You will join our team working in a small, friendly and fast paced office environment. This position is suitable...

  • Administration Officer

    2 months ago


    Liverpool, Australia Nepean (AU) Full time

    **About Us** NEPEAN Transport is a leading Australian manufacturer in heavy vehicle safety equipment. Our hard work, technical credibility, and willingness to tackle difficult projects have earned NEPEAN an enviable reputation. Today our organisation employs over 1400 people across six continents and distributes products to more than 65 countries. **Our...


  • Liverpool, Australia Nepean (AU) Full time

    **About Us** NEPEAN Transport is a leading Australian manufacturer in heavy vehicle safety equipment. Our hard work, technical credibility, and willingness to tackle difficult projects have earned NEPEAN an enviable reputation. Today our organisation employs over 1400 people across six continents and distributes products to more than 65 countries. **Our...


  • Liverpool, Australia Climb Recruitment Full time

    Dynamic Role - Great Package - Monday to Friday - No weekends! Join this busy national fashion eyewear business as an administration assistant. A varied and dynamic role, paying up to a $60k package. **Responsibilities**: - General administration duties including answering phones, data entry and electronically storing documents - Monitoring and...