Monitoring & Observability Lead

2 weeks ago


Melbourne, Victoria, Australia Australia Post Full time

General information:

  • Name
  • Monitoring & Observability Lead
  • Ref #
  • Date
  • Tuesday, June 20, 202
  • City
  • Melbourne
  • State
  • Victoria
  • Country
  • Australia
  • Entity
  • Australia
Post

  • Job Category
  • Contract
-
Description & Requirements:

Help us deliver like never before
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.

About the opportunity


The Monitoring & Observability Lead will be responsible for overseeing the design, implementation, and management of Australia Post's monitoring and observability platforms.

You will play a leading role in ensuring the performance, availability, and reliability of complex systems by leveraging industry-leading tools and best practices.


This role will lead a team of up to 3 direct reports, whilst contributing to the strategy, development and maintenance of Monitoring & Observability services, platforms, and associated processes.

The role will manage both the governance and outcomes of these processes and will be responsible for helping drive the use and maturity of Monitoring & Observability services across the Enterprise.


What you'll deliver with us

  • Lead the design and implementation of a comprehensive monitoring and observability strategy for Australia Post's core systems and platforms.
  • Collaborate with crossfunctional teams to identify key metrics, KPIs, and performance indicators to monitor, ensuring alignment with business objectives.
  • Evaluate, select, and implement monitoring and observability tools that best meet our needs, including but not limited to AppDynamics, New Relic, Sumo Logic, and cloud native Observability solutions.
  • Coordinate delivery of Monitoring and Observability services
  • Lead and continuously develop the Monitoring and Observability team to deliver high quality outcomes
  • 5+ years working in a Monitoring and/or Observability role
  • Strong understanding of monitoring and observability concepts, metrics, and best practices.
  • Experience with cloud platforms (e.g., AWS, Azure, GCP) and their respective monitoring and observability services.
  • Proficiency in scripting and automation using languages like Python, Bash, or PowerShell.
  • Familiarity with DevOps practices and tools, CI/CD pipelines, and containerization technologies (e.g., Docker, Kubernetes).

We're delivering together


At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

To find out more about our progress with reconciliation, watch this short video.

See how we're _delivering together _here.

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