IT Service Desk Coordinator

We are currently seeking a Service Desk Coordinator. You will be responsible for coordinating and managing the service desk operations, ensuring timely resolution of IT support requests and delivering excellent customer service to end-users.RequirementsPrevious experience in a similar role, preferably in an IT support or helpdesk environment. Strong customer...

We are looking for Service Desk Coordinator to join a project. You will be part of a large support team who will be providing IT support to a large user base organization.Requirements: Align service delivery with SLAs to ensure customer satisfaction Triage and assign tickets to technicians based on severity and impact Align staff processes to ensure service...

Awesome opportunity for an experienced Level 1 Service Desk Analyst to join our high performing team in Melbourne.Bullet Points Join Australia's #1 Managed Service Provider Have access to online learning and technical certification bonus Tailored career development plans to suit your aspirationsFull Job DescriptionBrennan ITWe are a national company with a...

Brennan ITWe are a national company with a reputation for delivering technical excellence and high quality service to our customers. It's why we have been ranked as Australia's No. 1 Managed Services Provider for past 10 years in a row.Benefits of working at Brennan IT:An awesome team of people to work with Flexible working arrangements Opportunity to gain...

We have a temporary part time position minimum 4 days per week came for service desk officer role. Immediate start and initial contract will be for 6 months with view to extend.BAU support (In-person / off-site when required)Experience in O365 administration, AD, Exchange admin center, Zoom, Remote Supports toolsRoster Shifts (7.30 AM- 4.00 PM or 8 AM to...

Posted 06 February 202- SalaryNegotiable LocationMelbourne CBD Job type Permanent DisciplineIT General ReferenceBBBH260108_Job description:Work as a Digital Service Desk Agent with a leading IT Consulting firm based out of Melbourne.Responsibilities: Assist users and customers in multiple systems, handling initial intake and gathering data to resolve or...

Immediate start Permanent position Healthcare domainMilestone IT is currently working with this brilliant healthcare organization who right now have an exciting opportunity for an experienced IT Servicedesk operator Level 2 to join a great team.Working with a small team of IT specialists, you will be providing Level 2 support to usersKey Responsibilities...

Join the OPP as a Service Desk AdministratorFull Time, Fixed Term - Up to 2 YearsThe Service Desk Administrator is responsible for providing a centralised desktop support service to internal clients, ensuring all service requests are handled in a professional manner within acceptable timeframes.As a Service Desk Administrator, your main tasks will include...

Description Summary An exciting opportunity has arisen for a Service Desk Analyst to join Service Stream in our Collin Street, Melbourne Office About the Role Service Stream's Service and Support Department are currently seeking a Service Desk Analyst to join our growing company. As a Service Desk Analyst you will play a crucial role in providing...

Job no: 508592Work type: Permanent Full TimeLocation: Melbourne CBDCategories: Help Desk & IT Support, ICT Management- Leading community services organisation:- Salary packaging and competitive sector remuneration:- Full time, ongoing position:- Flexible and hybrid working arrangementsAbout the opportunityThis is an exciting role working alongside the...

Job details: Posted 03 June 202 SalaryNegotiable LocationMelbourne CBD Job type Contract DisciplineCloud & Infrastructure Reference90M0630328_Job description:FinXL was established in 2003 and created to leverage highly talented people in solving complex technological challenges. Since then, we have completed thousands of assignments, providing high value...

Why work for Brennan?At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business. Because of...

ABOUT THE OPPORTUNITY We're on the lookout for a talented Senior Service Desk Technician to join the Kinetic IT crew, possessing skilled & experienced technical knowledge to support the diverse customer site directly. This is a Permanent Full-time role, based in the heart of Melbourne CBD - we are also able to offer some flexibility of working in...

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated...

A great opportunity to take your career in state government to the next level and work within an innovative and customer focused information technology (IT) team.As the Service Desk Lead you will provide leadership, and develop a customer first culture within the service desk team as they represent the first point of contact for all VBA users to access ICT...

You will be responsible for overseeing the IT Support Services Desk, ensuring the delivery of high-quality technical support which meets pre-defined SLAs. You will lead a team of support technicians, providing guidance, training, and mentorship to ensure optimal performance and end user satisfaction.Call recording, problem escalation and monthly reporting...

Join us and be part of Victoria's Big Build, working within the award-winning Level Crossing Removal Project. We've already removed some of Victoria's most dangerous level crossings, and we're not stopping any time soon with work to last us until at least 2030. There has never been a better time to get amongst the actionAbout the roleWith innovation at the...

Our client is currently looking for a Service Desk Officer you will be the first POC therefore need excellent customer service skills and are confident about your technical knowledge with the maturity to know when to escalate.This is a diverse role where you will need to be proactive and take initiative. Responsibilities of the roleProvide first level...

Job Description Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and...

Service Desk / Service Delivery Manager: Job ID:91a7d6da: Job Category:information-technology-business: Location:collingwood: Job's Advertised Area: Collingwood Salary on offer: To be discussed Leading a local, interstate and international service desk team of nearly 20 techs:Leader who knows how to build & improve the performance of centralised MSP service...