Department Head

1 week ago


Hornsby Shire, Australia Resolver Recruitment Full time

Contract type:

  • Full Time
  • Location:
  • Hornsby
  • Industry:
  • Real Estate
  • Start date:
  • Salary:
- $ $110000 per annum

  • Reference:
  • BH8894
  • Contact name:
  • Virginia Brookes
Job description

The Opportunity


Our Client is the dominant player in their marketplace and is part of a franchise group that helps to elevate their staff and keep them at the top of their game.

Due to the upcoming retirement of their long-standing and much-loved Department Head, we are now looking for a new Department Head to come in and take over the reins of this successful department.

With a team of 4 in Property Management servicing 300 properties, their goal is to grow to 400 by June next year, and they are well on their way to reaching this goal.


The Role:

  • Manage a team of 4 with a portfolio of approx. 290 residential properties
  • Ensuring the Department is providing exceptional service to both landlords and tenants.
  • Stay up to date with industry regulations and best practices to ensure compliance.
  • Manage escalated issues within the department.
  • Weekly team meetings and monthly one on ones
  • Tribunal preparation and attending if needed
  • Insurance claim preparation
  • Ensure BDM is on track and assist where needed
  • Proven experience as a Residential Property Manager of about 510 years
  • Excellent track record of delivering exceptional customer service.
  • Strong written & verbal communication and interpersonal skills.
  • Ability to build rapport and establish positive relationships.
  • Indepth knowledge of the Residential property management Act.
  • Strong organisational and time management skills,
  • Confident performer in leading a team
  • Current Real Estate Certificate/license and a valid driver's license
  • Knowledge of PropertyMe, Agent Box and Flick it over

Benefits of the role:

  • Join a wellestablished business offering security & stability.
  • No handson portfolio management
  • Monday to Friday role only
  • Ongoing training and development, a chance to expand your skillset.
  • Fun team social activities
  • Parking provided
  • Supportive Directors who will help with your success

Virginia Brookes on
**Or click 'apply' to submit your CV
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